Mercedes-Benz of Hoffman Estates

Jason was able to send a shuttle to pick up our family while waiting for the tow truck. He quickly got them in a loaner and on the road while the car was being brought in. He had it diagnosed the next day while waiting for the tow truck. He quickly got them in a loaner and on the road while the car was being brought in. He had it diagnosed the next day and fixed the next. Definitely the service I have come to expect from Mercedes. More

Jason Palmer was the service advisor who helped me, and as usual, he did an excellent job. We had a minor glitch in the detailing of my car, and he got me an S-class loaner, and had the detail re-done. No as usual, he did an excellent job. We had a minor glitch in the detailing of my car, and he got me an S-class loaner, and had the detail re-done. No one could ask for better service! More

Wojciech was most helpful, courteous and professional stating the necessary repairs needed to get my vehicle operational again. I was most impressed with the service and changes at the service departmen stating the necessary repairs needed to get my vehicle operational again. I was most impressed with the service and changes at the service department. Thank You More

Very happy with C Class purchased from Tim McGrath. Also always have good service with Wojciech Rogoz. Thank you guys for excellent experience. Very satisfied always have good service with Wojciech Rogoz. Thank you guys for excellent experience. Very satisfied More

Dealership environment is very clean and salesman are friendly. Peter, the Salesperson who assisted me took care of the transaction from negotiation to end. Vehicle delivered in good condition. friendly. Peter, the Salesperson who assisted me took care of the transaction from negotiation to end. Vehicle delivered in good condition. More

Great staff -I truly enjoy working with my service advisor Jason Palmer. Thanks to all staff and technicians for keeping me and my vehicle safe. Take care!! advisor Jason Palmer. Thanks to all staff and technicians for keeping me and my vehicle safe. Take care!! More

I brought my car in for service recently and wasVery I brought my car in for service recently and was Very happy with the service. Jason made it easy, And I’m completely satisfied from beginning to en I brought my car in for service recently and was Very happy with the service. Jason made it easy, And I’m completely satisfied from beginning to end. Thank u More

No commutation between internal departments. Considering No commutation between internal departments. Considering the cost of service the expectation fell short. Chances of using hi his company again are sl No commutation between internal departments. Considering the cost of service the expectation fell short. Chances of using hi his company again are slim or zero More

Robert Fragoso is the best. Due to him, I will continue to come here for my car service. Great help and kind person. He talks politely to come here for my car service. Great help and kind person. He talks politely More

I’m proud to say I just joined the Mercedes club my experience there was fantastic. I was greeted instantly by Tom Herwehe. They gave me a warm welcome had me speak to TIM MCGRATH spoke to him about my experience there was fantastic. I was greeted instantly by Tom Herwehe. They gave me a warm welcome had me speak to TIM MCGRATH spoke to him about my price point he executed it gave me a great deal. Went on a test drive explains every detail very humble and kind I would highly recommend TIM MCGRATH. During the process I was even greeted by the General manager Michael Connolly. He made sure I had a nice smooth experience. I would definitely recommend this dealership for a wonderful experience and stress-free. Sincerely, Margarita Claros More