Mercedes-Benz of Hoffman Estates

Premier service advisor at Zeigler, Wojciech Rogoz thank you! After every service my car comes all washed and vacuumed, reminds me of the day when I bought my car from the showroom. Great help getting me in you! After every service my car comes all washed and vacuumed, reminds me of the day when I bought my car from the showroom. Great help getting me into a loaner as well. Looking forward for the next time. Great team work Mr. Robert Sullivan and thank you for the goodwill offer! More

Love this dealership. Starts with sales always respectful and timely and knowledgeable. Service team is great same thing. Finance group does great work as well. I think I am on 6 or 7 straight cars and timely and knowledgeable. Service team is great same thing. Finance group does great work as well. I think I am on 6 or 7 straight cars More

Best Service Ever! I have owned Mercedes cars since 1982, and dealt with 3 other dealerships during that time. This one is the 4th & the BEST! Kuddos to Carlos, Karen & I have owned Mercedes cars since 1982, and dealt with 3 other dealerships during that time. This one is the 4th & the BEST! Kuddos to Carlos, Karen & Matt! More

Knowledgable, Considerate, Friendly, and Fair I have had only great experiences at this service center. My own representative, Jason Palmer, is always so helpful. He, and the others here, are know I have had only great experiences at this service center. My own representative, Jason Palmer, is always so helpful. He, and the others here, are knowledgeable, considerate and friendly. They have never tried to talk me into services I didn't need, and have always explained those that they recommend. More

Great services. Other than fixing my CEL problem they also provided a thurough inspections and no pressure to sell. My car was fixed in time and ready to go. Thanks, Jason. also provided a thurough inspections and no pressure to sell. My car was fixed in time and ready to go. Thanks, Jason. More

Peter Ciesielski at Zeigler Mercedes-Benz of Hoffman Estates was extremely helpful in getting my requests and services resolved for my vehicle. Direct communication in keeping me updated on my vehicle Estates was extremely helpful in getting my requests and services resolved for my vehicle. Direct communication in keeping me updated on my vehicle was always 100%. He is a great asset to the company and look forward to working with him going forward. Keep up the great work! More

Seamless service from start to finish. Positive experience in the service department. Not thrilled with the charges but did Sevices that were required and recommended. My service provider J Positive experience in the service department. Not thrilled with the charges but did Sevices that were required and recommended. My service provider Jason kept me notified of the progress. The E 350 was spotless at pickup time. More

Best dealership in Illinois, excellent service and great communication. I highly recommend this location to everybody, and scheduling a service is very smooth and simple. communication. I highly recommend this location to everybody, and scheduling a service is very smooth and simple. More

Service a Don’t understand why my car was dirtier than when I gave it to them. Seems a little silly especially after I spent so much money. Also broke my gas Don’t understand why my car was dirtier than when I gave it to them. Seems a little silly especially after I spent so much money. Also broke my gas cap and didn’t hear back. I went somewhere else to fix it. Recommended brakes and I went to another place because they didn’t feel like cleaning my car. Maybe cause my car isn’t 100k? Sad More

Julio and Karen were Exceptional! They are both great people to work with. Julio was so pleasant and followed through with me during the process. people to work with. Julio was so pleasant and followed through with me during the process. More