Mercedes-Benz of Hoffman Estates

Great service, Julio is an awesome person and Great professional. He listen and makes sure that problem is noted and resolve. Thank You and Blessing. professional. He listen and makes sure that problem is noted and resolve. Thank You and Blessing. More

Exceptional customer experience Everyone was friendly and accommodating. Wojciech is the best. His communication was excellent and he was very easy to work with. I would highly recom Everyone was friendly and accommodating. Wojciech is the best. His communication was excellent and he was very easy to work with. I would highly recommend Mercedes Benz of Hoffman Estates. Tom K. More

Oil Leak. I took my SUV to fix the leaking oil issue. The technician did not give a honest quote upfront and after completing the work, he told me your work for I took my SUV to fix the leaking oil issue. The technician did not give a honest quote upfront and after completing the work, he told me your work for $2600 is complete but leaking is not completly fixed. Then I called the service Director and he was able to help me to fix some of the leaking issue. But it still have very minor leak. More

Wonderful working with Jason who arranged for car to be picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excel picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excellent follow up as always from Jason and Bob. More

Mike Perez from Mercedes-Benz of Hoffman Estates is a true professional. From the moment I made contact with the dealership and Mike everything moved like a well oiled machine. The constant communicati true professional. From the moment I made contact with the dealership and Mike everything moved like a well oiled machine. The constant communication via phone calls and text messages was wonderful. There was no sitting around wondering what was going to happen next. The finance department was outstanding! They never stopped until they found what I needed to make this purchase work. I even ended up leaving with a certified vehicle! Hands-down one of the best experiences I’ve ever had at a dealership. Highly recommended!! More

Great experience and purchase with him. He is very kind and knowledgeable! Thank you so much. We would like to get business with him later as well. and knowledgeable! Thank you so much. We would like to get business with him later as well. More

So happy with my new car! Thank you Tim McGrath for all your help! We are happy to be apart of the Mercedes Family! Thanks! your help! We are happy to be apart of the Mercedes Family! Thanks! More

Had to keep asking about option functionalty. Should be a standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm qui standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm quickly. More

Very professional, friendly and committed.After ordered, Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend the dealer and team. Piotr, you are so nice! More

Don't go here. They'll ask you for services to perform on your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Merce your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Mercedes Benz dealership and only asked for $270 service A. More