
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Big thanks to Robert keeping in contact throughout and for providing detailed explanation of the issue. Definitely would recommend 👍🏻 The service was excellent and I also got a loaner while my car was b for providing detailed explanation of the issue. Definitely would recommend 👍🏻 The service was excellent and I also got a loaner while my car was being fixed which was very helpful! More
Didn’t have any hassle Mike was easy to work with make me feel comfortable. I used the service department and had no problems getting service done me feel comfortable. I used the service department and had no problems getting service done More
Everyone at the dealership worked extremely hard to find a car that met our needs. In these trying times they exceeded our expectations! Tom , Nicole and David went out of their way to make us happy and we a car that met our needs. In these trying times they exceeded our expectations! Tom , Nicole and David went out of their way to make us happy and we couldn’t be more grateful! More
Great Service Team Service is excellent. Always a great experience. Bob heads up a great crew. The porter who shuffled the car was also great. Sorry can not recall his Service is excellent. Always a great experience. Bob heads up a great crew. The porter who shuffled the car was also great. Sorry can not recall his name. More
Jason is always friendly and does exactly what he says, when we discuss service on my car. Jason is a Star in your dealership, and a perfect example for all members of your team to follow. I like that when we discuss service on my car. Jason is a Star in your dealership, and a perfect example for all members of your team to follow. I like that your dealership is always spotless. More
Nina Gewargis Nina was very helpful. Patient, insightful, cordial and straight forward. The guys at the service desk were helpful as well. Overall it was a pleasant Nina was very helpful. Patient, insightful, cordial and straight forward. The guys at the service desk were helpful as well. Overall it was a pleasant experience. More

They were very friendly and welcoming. They worked with us to come to a fair deal. Our sales rep Mike Perez have ya our options and did not waste our time. He was determined to get us the best deal he poss us to come to a fair deal. Our sales rep Mike Perez have ya our options and did not waste our time. He was determined to get us the best deal he possibly could! This is our first Mercedes and we couldn’t have had a better experience More
Very satisfactory This is one of the best MB dealers in the Chicago Area. I will recommend it to anyone interested in buying a brand new mercedez-benz. This is one of the best MB dealers in the Chicago Area. I will recommend it to anyone interested in buying a brand new mercedez-benz. More
Awesome service Great experience with Rob Fragoso in service!! Had some minor issues and he and his team got me going again with no issues. Highly recommended!! Great experience with Rob Fragoso in service!! Had some minor issues and he and his team got me going again with no issues. Highly recommended!! More
Great Personality! Very professional and attentive to the details. Highly recommend her if you looking for help with buying a car. Helpful and pleasant person! details. Highly recommend her if you looking for help with buying a car. Helpful and pleasant person! More