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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,163 reviews

April 15, 2020

Awesome people wouldn’t go any other place ...Love the Awesome people wouldn’t go any other place ... Love the attention and kindness from all of the staff who recognize you immediately ... courteous to More

by TYNSAD
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Price, Charlie Trauscht
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the five stars!

April 14, 2020

It was a pleasant experience except for some problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks More

by ZENYQ101
Recommend Dealer
Yes
Employees Worked With
Matt McGinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

We understand things happen and do our best to satisfy our customers. Thank you for the opportunity to earn your business.

April 14, 2020

Great service and staff. Omar is the guy you want to work with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir More

by DAMIRBASIC25
Recommend Dealer
Yes
Employees Worked With
Robert Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Contreras
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

We appreciate you recognizing our team member at MB of Hoffman Estates and for the chance to earn your business.

April 14, 2020

David was great to work! On top of everything we were referred to him and will definitely go back for our future vehicles! Thanks David More

by VITOROPPO20
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your vehicle purchase. Thank you for giving our team member an opportunity to earn your business.

April 14, 2020

The best or nothing at MW! They treat you like family. Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, t More

by MSMUDDE240
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Still showing Ziegler names.. not the same as MW any more. Super sad for a lot of people. But it happened.. got to move on.
April 12, 2020

Nina made buying my first Benz a wonderful experience. The entire team was extremely friendly and thorough. They made sure all of my questions were answered. At no point did I feel pressured to make a dec More

by ascott416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Gewargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your new Mercedes! And thank you for giving us here at MB of Hoffman Estates the chance to earn your business.

April 10, 2020

I brought my vehicle in for an issue. Mr. Fragoso took care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. More

by RBLASS
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Appreciate the acknowledgement of your visit with us. Have a good day!

April 10, 2020

awesome It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is cle More

by CREUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Brazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

Julio was great in the Service delivery.....Great Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understo More

by A.ASARE
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Thank you!

April 10, 2020

Omar is the greatest I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your deale More

by petertaglia
Recommend Dealer
Yes
Employees Worked With
Omar Contreras
Apr 21, 2020 -

Mercedes-Benz of Hoffman Estates responded

Thank you! We do our best to have the best on our team at MB of Hoffman Estates, the newest dealer to the Zeigler Auto Group.

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