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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
April 14, 2020
Great service and staff. Omar is the guy you want to work with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir More
by DAMIRBASIC25
Verified Customer
April 14, 2020
The best or nothing at MW! They treat you like family. Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, t Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, thank you.. BIG THANK YOUS to Joe S, Austin, Dennis, Bob, and Mike.. and, well of course .. Mick A.!!! Big thanks Mercedes Motor Werks fam!! More
by MSMUDDE240
Employees Worked With
Other Employees :
Still showing Ziegler names.. not the same as MW any more. Super sad for a lot of people. But it happened.. got to move on.
April 12, 2020
Nina made buying my first Benz a wonderful experience. The entire team was extremely friendly and thorough. They made sure all of my questions were answered. At no point did I feel pressured to make a dec The entire team was extremely friendly and thorough. They made sure all of my questions were answered. At no point did I feel pressured to make a decision. Nina had a big bow on my car when I came to pick it up. Would highly recommended this dealership! More
by ascott416
April 10, 2020
Omar is the greatest I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your deale I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your dealership and represents you well. More
by petertaglia
Employees Worked With
Omar Contreras
April 10, 2020
I brought my vehicle in for an issue. Mr. Fragoso took care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. More
by RBLASS
Employees Worked With
April 10, 2020
awesome It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is cle It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is clean. More
by CREUER
April 10, 2020
Julio was great in the Service delivery.....Great Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understo Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understood my concerns He understood my schedule Very delighted with his approach More
by A.ASARE
Employees Worked With
April 09, 2020
Excellent job and super fast. The airbags were replaced in less than 1 hour. Thank you for an amazing service. Keep up the great service in less than 1 hour. Thank you for an amazing service. Keep up the great service More
by JAIME.MOSCOSO
Employees Worked With
April 09, 2020
Robert Frigoso is an excellent person to work with. I love his dedication in keeping the customer absolutely satisfied with the best service given from Mercedes. I give him 10 stars. love his dedication in keeping the customer absolutely satisfied with the best service given from Mercedes. I give him 10 stars. More
by KALAMATAJAN19
Employees Worked With
April 09, 2020
Great! Friendly and helpful staff . Robert fragoso was very helpful and was able to answer all my questions/concerns. I will definitely return for in the future. very helpful and was able to answer all my questions/concerns. I will definitely return for in the future. More
by Rick
Employees Worked With
Robert fragoso
