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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,489 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,489 reviews
February 04, 2018
Friendly and customer focused Family owned. Warm and very friendly. Top it all fair pricing. Highly recommend. The car buying experience was very smooth and comfortable. Large lot Family owned. Warm and very friendly. Top it all fair pricing. Highly recommend. The car buying experience was very smooth and comfortable. Large lot with a lot of choices. More
by Chacko Jacob
Helpful February 04, 2018
"Friendly and customer focused " - Chacko Jacob Family owned. Warm and very friendly. Top it all fair pricing. Highly recommend. The car buying experience was very smooth and comfortable. Large Family owned. Warm and very friendly. Top it all fair pricing. Highly recommend. The car buying experience was very smooth and comfortable. Large lot with a lot of choices. More
by Chacko Jacob
Employees Worked With
February 02, 2018
Needed a car I called to see if they had a nice used car that would work for me. Steve & Kurt both helped me find a car that suited me & my life style. A certified I called to see if they had a nice used car that would work for me. Steve & Kurt both helped me find a car that suited me & my life style. A certified pre-owned! I would recommend them to anyone. They are both very courteous, business like and professional!! Love my new Mercedes :) Thank you!! More
by Car10car
January 30, 2018
Amazing Experience I had the pleasure of buying a new CLA250. The process was seamless and the staff were extremely professional and understanding. I will highly recomme I had the pleasure of buying a new CLA250. The process was seamless and the staff were extremely professional and understanding. I will highly recommend Mercedes Benz of Laguna Niguel. More
by MercedesGuy
January 30, 2018
Didn't Intend to buy. I had no intention of buying a car when I pulled into the dealership. I hadn't even decided on a brand. One and one-half hours later I was driving a I had no intention of buying a car when I pulled into the dealership. I hadn't even decided on a brand. One and one-half hours later I was driving away in my new Mercedes. Kosta was great and most importantly we had fun during the entire process. Everything was low key and pleasant. Highly recommended. More
by J.living
Employees Worked With
January 23, 2018
Great and Excellent Experience With Jessey Gutierrez I remember when the first time we brought our car GLK 350 2015 last December 2015. The engine I con on the dash board has a light. Me and my wife wo I remember when the first time we brought our car GLK 350 2015 last December 2015. The engine I con on the dash board has a light. Me and my wife wondering what's going on.the car is one old and a brand new car. My went to MB Laguna Niguel and he meet this wonderful service advisor and so he's very polite, friendly and accommodating person. He explain well and told my nothing to worry and he will take care the problem. After 30 minutes or 1 hour I remember he called my wile everything okay, engine icon on dash board is lighted one of the software need to update. From that moment since then we have connection and every time need service , always to see Jessey and I recommend him to my friends who needs service on their Mercedes Car. Excellent and keep it Up the good work. .Fortune Sagra 25041 Monte Verde Drive Laguna Niguel More
by fortune25041
Employees Worked With
Jesse Gutierrez
January 20, 2018
Satisfaction Guaranteed!! This was our 2nd purchase from Mercedes-Benz of Laguna Niguel, in as many years. We were once again taken care of and treated like family! Our sales This was our 2nd purchase from Mercedes-Benz of Laguna Niguel, in as many years. We were once again taken care of and treated like family! Our sales rep, Tim Rhine, is the man to see if you are in the market for a new/used purchase or lease...he’s our guy and we trust he will take care of you too!!! Don’t wait, get down there and ask for Tim Rhine👍 Have to give a shout out to Ramsay Jerome in the Finance Dept., he was and is awesome!! More
by mfbarrett23@yahoo.com
Employees Worked With
Tim Rhine, Ramsay Jerome
January 20, 2018
Great experience in buying a car! Kosta Spektor our salesman was great! We told him what we wanted and the price we wanted to pay and he delivered. Would recommend him to anyone in the Kosta Spektor our salesman was great! We told him what we wanted and the price we wanted to pay and he delivered. Would recommend him to anyone in the market for a new car. Very friendly More
by Newcar2018
January 19, 2018
Go see Josh & Dan at MB Laguna Niguel Josh and Dan were very insightful and helpful during the whole process. Visit them for sure if in the market for a MB. They take great care and fo Josh and Dan were very insightful and helpful during the whole process. Visit them for sure if in the market for a MB. They take great care and focus on what is important to you. More
by mb18e63
Employees Worked With
Dan Dodgen, Josh Sweeney
January 19, 2018
Excellent service From beginning of experience to end, Kosta and other associates were willing to work with us, and did everything they could to meet our requirements a From beginning of experience to end, Kosta and other associates were willing to work with us, and did everything they could to meet our requirements and wishes in a car. Can't ask for anything more than being treated like family, which is what they did! More
by Frank
Employees Worked With
