Mercedes-Benz of Natick

I had a good experience at mercedes benz of natick. Joel was very helpful in guiding us to the right car for us. Would recommend 👌 Joel was very helpful in guiding us to the right car for us. Would recommend 👌 More

I had an excellent experience with Jonny and Rafic. They knew their jobs and they were very polite. They took the time and explain everything to me. They were more than helpful in doing certain things They knew their jobs and they were very polite. They took the time and explain everything to me. They were more than helpful in doing certain things which was not even in the job description I highly recommend both of them for any job. I wish I had people working for me or like that quality and caliber. More

We were very satisfied with a service provided at Mercedes Benz of Natick! It was very fast and very professionally delivered by Dung and his colleague from courtesy vehicle services. Unfortunately w Mercedes Benz of Natick! It was very fast and very professionally delivered by Dung and his colleague from courtesy vehicle services. Unfortunately we can’t recall his name but definitely recommend! More

The dealership its self was clean and bright as expected. All staff from the receptionist to my sales person Rafic Trawi were courteous and professional ! Rafic was outstanding, very personable, professiona All staff from the receptionist to my sales person Rafic Trawi were courteous and professional ! Rafic was outstanding, very personable, professional and knowledgeable. He delivered my vehicle all the way to Nashua, New Hampshire, meet me at the town hall and went through the process of registering my car with me, then spent the time afterwards to explain my new cars many options! More

I purchased my first Mercedes vehicle with Charles. It's a great experience doing the test drive, and working with Charles and the Mercedes team (Daniel and Sonya) at Natick to make the deal. They are It's a great experience doing the test drive, and working with Charles and the Mercedes team (Daniel and Sonya) at Natick to make the deal. They are easy to work with, professional and patiently handled my requests. More

It was a great stop to pick up my 2023 GLC today, Jonny gave patient professional introduction for car feature and functionality in person in my car, although I had limited stop time due to my afternoon m gave patient professional introduction for car feature and functionality in person in my car, although I had limited stop time due to my afternoon meeting schedule. I and my wife appreciate his kind help, we all wanna give 5 star positive review for his service. More

I recently leased a new car, was helped by Franco. easy experience, and he went out of his way to drive from Mass. to the CT DMV to register the car and deliver to me. After sales support has been g easy experience, and he went out of his way to drive from Mass. to the CT DMV to register the car and deliver to me. After sales support has been great, with Jonny spending all the time necessary to help with getting the car set up for me and walking me through all the features. They've both been available via text with any questions ive had, and there have been plenty. I Highly recommend this team. More

I purchased a used GLA250 from Mercedes-Benz of Natick, and Rafi Trawi was my sales person. He was very helpful and professional throughout the process, accompanied us on our test drive, and made sure that and Rafi Trawi was my sales person. He was very helpful and professional throughout the process, accompanied us on our test drive, and made sure that all questions were answered. While some maintenance work was done on the car, Rafi went out of his way to keep me appraised of timing and pick-up date. We were very glad to have Rafi's professional services and would recommend him highly. More

Jonny and Saena were very helpful and ensured good quality of satisfaction in my purchase and lesson. Great experience and best of the best assistance! quality of satisfaction in my purchase and lesson. Great experience and best of the best assistance! More

Service was courteous and attentive. Only issue was a couple of delays waiting between appointments. Jonny and Charles were great Only issue was a couple of delays waiting between appointments. Jonny and Charles were great More