Mercedes-Benz of North Olmsted

Professional and friendly The car was very well detailed extremely clean! Marlon answered all my questions kept to me in the loop. Very professional courteous and friendly wo The car was very well detailed extremely clean! Marlon answered all my questions kept to me in the loop. Very professional courteous and friendly would recommend the dealership More

Put my car up for sales that we had already purchased Terrible service Delivered the car ... left car on the drive , without signature Factory ordered vehicle , vehicle turned up at the dealership t Terrible service Delivered the car ... left car on the drive , without signature Factory ordered vehicle , vehicle turned up at the dealership they did not inform us or advise it had arrived in June , finally got delivery mid August Found my vehicle on website where they were trying to sell for more money More

First class 5 star experience This is a first class operation with a great helpful and pleasant staff. Barry is a wonderful sales person. I recommend this Mercedes dealership to ev This is a first class operation with a great helpful and pleasant staff. Barry is a wonderful sales person. I recommend this Mercedes dealership to everyone looking for a top of the line automobile. More

CLS 53 The sales process was fun and we received excellent service . When we came to pick up the car it was all well prepared. We are very pleased with thi The sales process was fun and we received excellent service . When we came to pick up the car it was all well prepared. We are very pleased with this experience More

Excellent This is my first Mercedes purchase and I can say that I have not been disappointed yet. I love my car. But the best part has been the great customer s This is my first Mercedes purchase and I can say that I have not been disappointed yet. I love my car. But the best part has been the great customer service we have received from our salesman Shawnee. He has gone above and beyond what I expected from a salesman. I haven’t had my car very long, therefore I haven’t had to have too much contact with the service department. I did however need to get my extra key fob programmed and it was very nice that they came and picked up the car at my office and left a rental for my convenience. I hope that my future experiences are just as good. More

Best and easiest out of state experience there is! Shawn Blum is a tremendous man and I would recommend using him to anyone looking to buy a car out of state. The service at this Mercedes Benz deal is Shawn Blum is a tremendous man and I would recommend using him to anyone looking to buy a car out of state. The service at this Mercedes Benz deal is outstanding. Next car myself or my family gets from Mercedes will be from Shawn. More

Excellent Experience I want to express the amazing hospitality I’ve experienced this time (2nd purchase) with Mercedes. Marlon Redmond (Sales Consultant) made the experien I want to express the amazing hospitality I’ve experienced this time (2nd purchase) with Mercedes. Marlon Redmond (Sales Consultant) made the experience worth the entire buy. He was extremely accommodating and knowledgeable on every aspect. He went above and beyond (not to make a sale) to make sure I was happy and satisfied before I completed my purchase. I purchased with this dealership in 2012 and it was not Half as enjoyable as it were this purchase. I greatly appreciate everything and will send more customers your way! Thanks for the satisfying experience! More

Two CLA’s! This was hands down the BEST car buying experience my husband and I have ever had! From the moment we were contacted after an online inquiry, to the f This was hands down the BEST car buying experience my husband and I have ever had! From the moment we were contacted after an online inquiry, to the final delivery, Shawn and everyone else on the team treated us like royalty. We absolutely LOVE our new cars and will be helping our son to buy a car from Shawn in the future. Thank you so much! More

Exceptional Service/Expertise Had a great experience as first-time customers. Nick Walter was exceptional in his knowledge of cars, friendliness, down-to-earth manner and ease of d Had a great experience as first-time customers. Nick Walter was exceptional in his knowledge of cars, friendliness, down-to-earth manner and ease of dealing with the public. Would highly recommend this dealership if you want an outstanding experience. By far, everyone at this dealership we encountered was outstanding. From Nick to the receptionists, finance manager, car detailing and readiness crew. All around a great experience. We are so happy with our purchase and would definitely recommend and return for a future purchase. More

Outstanding Experience with Barry!!! Barry was wonderful to work with...I actually texted him right before I left for Las Vegas to let him know when I returned I wanted to start looking f Barry was wonderful to work with...I actually texted him right before I left for Las Vegas to let him know when I returned I wanted to start looking for a new Lease. He immediately stated to work on finding me a car. He texted me a few times with pictures and information. I purchased the car via Text with him from Vegas sight unseen. He picked the perfect car for me and made this purchase effortless for me and extremely enjoyable!! He is outstanding and will always do business with him!! More