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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

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Employees
Reviews
Vehicles
4.6
954 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 954 reviews

December 09, 2024

Everyone was extremely friendly and made the process easy. Service was a 10/10. I would recommend More

by l.furrs92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your kind review! We’re thrilled to hear that you had such a positive experience and that our team made the process easy for you. It’s wonderful to know that our service met your expectations, and we truly appreciate your recommendation. Warm Regards, Michael Hill mhill@benzelbusch.com

December 07, 2024

The service at Mercedes Benz Orange County is always top-tier. The staff is extremely friendly and knowledgeable. Victor was amazing to work with. His was patience and attention to detail made the car b More

by Nailah King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your kind words! It’s great to know that Victor’s patience and attention to detail helped make your car-buying process smooth and enjoyable. We’re proud to have such a dedicated team, and your feedback means a lot. We look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

December 06, 2024

One of the best dealerships I have have ever been to very polite curtious clean a returning customer for sure More

by bladerehab
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Paccione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
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Dec 09, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

We’re thrilled to hear that you had such a positive experience with us. We take great pride in maintaining a clean, courteous, and welcoming environment, and it’s great to know that it made a lasting impression. We truly appreciate your loyalty and look forward to welcoming you back as a returning customer! Warm Regards, Michael Hill mhill@benzelbusch.com

December 05, 2024

I had a very pleasant and smooth experience. There was a very fast turnaround and excellent communication even considering my vehicle was serviced during the Thanksgiving holiday weekend. More

by Giovanna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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Dec 09, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your wonderful feedback! We’re so glad to hear that your experience was pleasant and smooth. We strive to provide quick turnarounds and excellent communication, and it’s great to know we met those expectations for you. We truly appreciate your trust in us and look forward to serving you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

December 05, 2024

My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I More

by JAMESBLACKJAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alix Grubbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2024

The best in Orange County. The staff IA very friendly and knowledgeable. Especially my sales associate Roger Pauletta. An absolute gentleman and scholar. I couldn't be happier More

by supersub59@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
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Dec 09, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience with us was so positive and that Roger Pauletta made such a great impression. It’s wonderful to know you’re enjoying your 2025 GLA 250 and feeling safe and secure in your new Mercedes-Benz. We truly appreciate your continued trust in us for your second purchase, and we look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

December 05, 2024

Recently purchased a nice low mileage 2021 Acura RDX Advance trim and Eric, Bobby and Thomas at Mercedes Benz of Orange County were great. Price was right on the car, took care of me on my trade-in a More

by r2studios
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Malota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
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Dec 09, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

We’re thrilled to hear that Eric, Bobby, and Thomas were able to make your experience smooth and hassle-free. We take pride in offering a transparent, straightforward process, and it’s great to know that you had a positive experience with both the pricing and trade-in. We look forward to working with you again when you're ready for your Mercedes-Benz, and we’re honored that Eric will be your first call. Enjoy your 2021 Acura RDX, and thank you again for choosing us! Warm Regards, Michael Hill mhill@benzelbusch.com

December 04, 2024

I worked with Scott Bateman. He was very professional and courteous. He knows his job and does it well. I wish she works for me. More

by TCLARKE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 04, 2024

Mercedes benz of Orange County is the best. Always friendly and very professional. A pleasant experience More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
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November 29, 2024

Excellent experience with Eric and Thomas I would recommend anyone to go here for a Mercedes More

by Labbella01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
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