Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,222 reviews
May 28, 2026
Omar explained the service options upfront so there were no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was com no surprise charges. He informed me of unexpected repairs and gave an option to provide additional services at a later date. The waiting area was comfortable, clean, and welcoming. The manager, Maggie was friendly and professional. More
by QUEENBNKIDZ
Verified Customer
May 28, 2026
I had a blowout in NY while on a road trip down to Georgia, and Mercedes-Benz of Orange County truly saved the day! They were the only place that had the exact tires I needed in stock and got me back Georgia, and Mercedes-Benz of Orange County truly saved the day! They were the only place that had the exact tires I needed in stock and got me back on the road incredibly fast. Every single person I interacted with was professional, courteous, and understanding of my stressful situation. Highly recommend their service department! More
by DANIELFDOUCETTE
Employees Worked With
Valentina
May 27, 2026
From beginning to end, the team was super helpful, informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! More
by Yessenia
May 24, 2026
Top notch to work with thank you Victor,Roger,Bob and Matt Made the buying experience a real pleasure. Matt Made the buying experience a real pleasure. More
by BOJAMES4750
May 23, 2026
I was provided the best service I ever experienced at a dealership. Infinite patience and understanding. Everything went smoothly dealership. Infinite patience and understanding. Everything went smoothly More
by Masha Englin
May 16, 2026
Great frictionless experience at the dealership. Everyone was very helpful. Amenities were nice. Time in and out was to my satisfaction. Everyone was very helpful. Amenities were nice. Time in and out was to my satisfaction. More
by MSGREENHUT
May 14, 2026
Excellent a pleasure Amari in service is outstanding very helpful very professional and shows that he cares. helpful very professional and shows that he cares. More
by TONYVMAX10
May 14, 2026
Valentina was great! Kept in communication with me while my car was being serviced, and got me in and out quickly, Kept in communication with me while my car was being serviced, and got me in and out quickly, More
by JENGILLETT13
Employees Worked With
May 13, 2026
Valentina was very thorough and professional, listened attentively to my concerns, and provided great value for my service. attentively to my concerns, and provided great value for my service. More
by ronald.hennel49
May 12, 2026
I took advantage of buy 3 & get one for a dollar Goodyear Tire deal the dealership was promoting. Service advisor Martinez and his team did an excellent job with the install. Tire deal the dealership was promoting. Service advisor Martinez and his team did an excellent job with the install. More
by OCENTENO
