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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
582 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 582 reviews

February 05, 2023

Amazing experience & smooth process. Everyone was very attentive and informative. I didn't feel pushed at any moment. Bonus points for speaking Spanish, my native language. More

by naomigarciany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Wonderful service in every way other than how long it took for relatively minor repairs. More

by hiltonkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott = 5 stars
February 03, 2023

Frankie and the Service Team did a Great Job! They were very courteous and reviewed all work done on my car timely. More

by MARIJOHN1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Bought 4 Mercedes from Orange County over the last 2 years, All from Eric in sales. Pleasure to do business with. Highly recommend Eric. More

by martin2mmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Awesome experience purchasing a car from Mercedes Benz of Orange County. My salesman Alex was exceptional-professional, detail orientated, and personable. I would highly recommend them. More

by Jane D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Very professional and welcoming environment. Sales team was great and do whatever possible to get you into your dream mercedes More

by Nyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Great staff, but over $300 to have my AdBlue/DEF checked and filled, not even changed! It took 1.5 hrs. to find out there wasn't enough fluid in a tank that cannot be checked by the owner. More

by cwarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Terrible service department they cracked my window and stop answering or returning my calls then the service I went in for were open recalls for airbags never fixed it light on dashboard comes on a yr lat More

by Mirandapeterson65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Taccetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Makofsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Pauletta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Paccione
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caiya Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charley Claffey, Denzell Smallwood, Lindsey Ucker
October 08, 2022

Buying a car is never is easy. Especially after a yr of personal losses and accidents. But Alex Anagnostou stands as a blueprint for everyone- not just sales consultants to follow. More

by BcAnderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Anagnostou
September 21, 2022

I called Mercedes-Benz of Orange County looking for a third row SUV. I was lucky enough to be transferred to Eric Makofsky. He was a pleasure to speak with. When I met him I found him very knowledgeable, More

by Petrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.