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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
745 Reviews

745 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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May 01, 2025

Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

He was very down to earth, makes sure I understand what he was explaining to me,one of the best service providers. More

by KAYKAYJAMESSKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Quick to get me in when I was in need . Good waiting area and quick to diagnose and fix my issue More

by RAKESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

People! People helping people, Establishment grounded in it's employees' kindness, professionalism, expertise, courtesy. Mr. Scott Bateman is an asset to t More

by Screen Name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
April 21, 2025

Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes More

by MUHAMMAD.REHMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More

by Sandifred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I blew a tire Thursday morning and Orange County Benzel-Busch got me back on the road later that afternoon.. From the tow service to the associates at OC Benzel-Busch, what started out as a frustra More

by STEVE.SAVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E'mari Davis
April 19, 2025

Dealership is excellent. I do have an issue with MB corporate regarding the service performed. More

by LERMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Great friendly service in general, from sales to service department and overall great experience. Thank you More

by JSAITO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
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