Mercedes-Benz of Owings Mills

2020 GLE Dennis was extremely helpful and personable. The team at the dealership worked hard to get me the best deal and a fair value for my trade. I absolutel Dennis was extremely helpful and personable. The team at the dealership worked hard to get me the best deal and a fair value for my trade. I absolutely am thrilled to be back in a Mercedes and have found a dealership home for my needs. More

Top Class Service Return customer that still enjoys the Mercedes experience of Owings Mills location. From the moment you walk through the showroom you are treated spec Return customer that still enjoys the Mercedes experience of Owings Mills location. From the moment you walk through the showroom you are treated special and ready to help out in anyway. Had the great opportunity to pair up with Kyle and Rob to help me make my next car selection. The process was not rushed and really wanted to make sure this was the car for me, which included everything from multiple test drives to pulling out cars for side by side comparisons to ensure my satisfaction. Great follow up services and always willing to go the extra mile. Great staff and services!!! More

Professional all the way through From the start to finish the sales process was 1st class. Various ways to communicate and complete transaction. Large selection of cars and not your u From the start to finish the sales process was 1st class. Various ways to communicate and complete transaction. Large selection of cars and not your usual used car experience (you will not feel hustled and pricing is fair), Ask for Tom Lopez if you are considering a change, upgrade or a chat :). More

New e class Everyone we interacted with very friendly and professional. Tom gave us great options and we got a new car. We are extremely pleased and satisfied Everyone we interacted with very friendly and professional. Tom gave us great options and we got a new car. We are extremely pleased and satisfied More

Tom is Fantastic! Today Tom helped to ensure we had an amazing experience when purchasing our new GLE! He was ready for us when we arrived with the cars that included e Today Tom helped to ensure we had an amazing experience when purchasing our new GLE! He was ready for us when we arrived with the cars that included everything on our wish list items to test drive. Tom laid out our purchase options and helped lead us to option that worked best with our budget. We highly recommend seeing Tom for any of your needs. More

Wonderful customer service Reza was helpful and very professional from start to finish in the purchasing process. He provided a tremendous amount of information but was not p Reza was helpful and very professional from start to finish in the purchasing process. He provided a tremendous amount of information but was not pushy in the least bit. Process was smooth and I definitely recommend Mercedes-Benz of Owings Mills as well as ReZa as a sales consultant! More

Best experience Brooke was such a delight to work with. Made me very comfortable throughout the whole car buying process. It’s refreshing to actually have someone put Brooke was such a delight to work with. Made me very comfortable throughout the whole car buying process. It’s refreshing to actually have someone put the customer first. Would definitely buy from her in the future. More

Great customer service Reza was great. He walked me through the process and really listened to my needs. He made sure the car I chose fit my expectations. At the end of Reza was great. He walked me through the process and really listened to my needs. He made sure the car I chose fit my expectations. At the end of the day a great experience and as Reza said - it's a Mercedes you know what you are getting - a great quality car. More

Theo was amazing! Theo was very knowledgeable and friendly and really helped me out with my recent Mercedes purchase. As a younger person, I've often felt alienated by Theo was very knowledgeable and friendly and really helped me out with my recent Mercedes purchase. As a younger person, I've often felt alienated by the stuffier atmospheres of some luxury brand dealerships, but Theo was very warm and welcoming and really made me feel at ease during my buying experience. More

Dennis Epps Dennis was extremely professional, responsive and provided excellent customer service - he even delivered the car to me in Virginia. Buying was a ver Dennis was extremely professional, responsive and provided excellent customer service - he even delivered the car to me in Virginia. Buying was a very pleasant experience, and I truly appreciate everything he did to ensure I got the car I wanted. Thank you, Dennis! More