Mercedes-Benz of Owings Mills

Best experience Brooke was such a delight to work with. Made me very comfortable throughout the whole car buying process. It’s refreshing to actually have someone put Brooke was such a delight to work with. Made me very comfortable throughout the whole car buying process. It’s refreshing to actually have someone put the customer first. Would definitely buy from her in the future. More

Great customer service Reza was great. He walked me through the process and really listened to my needs. He made sure the car I chose fit my expectations. At the end of Reza was great. He walked me through the process and really listened to my needs. He made sure the car I chose fit my expectations. At the end of the day a great experience and as Reza said - it's a Mercedes you know what you are getting - a great quality car. More

Theo was amazing! Theo was very knowledgeable and friendly and really helped me out with my recent Mercedes purchase. As a younger person, I've often felt alienated by Theo was very knowledgeable and friendly and really helped me out with my recent Mercedes purchase. As a younger person, I've often felt alienated by the stuffier atmospheres of some luxury brand dealerships, but Theo was very warm and welcoming and really made me feel at ease during my buying experience. More

Dennis Epps Dennis was extremely professional, responsive and provided excellent customer service - he even delivered the car to me in Virginia. Buying was a ver Dennis was extremely professional, responsive and provided excellent customer service - he even delivered the car to me in Virginia. Buying was a very pleasant experience, and I truly appreciate everything he did to ensure I got the car I wanted. Thank you, Dennis! More

Best service ever Thank you for everything! I will recommend this place to all my friends and family , I received the best service and price,, five star dealership ,, Thank you for everything! I will recommend this place to all my friends and family , I received the best service and price,, five star dealership ,, More

Great Experince So thankful for this dealership and the chance to work with everyone. Brett was so responsive and more than happy to answer all of my questions. Kyle So thankful for this dealership and the chance to work with everyone. Brett was so responsive and more than happy to answer all of my questions. Kyle went above and beyond to make my car buying experience a breeze. He was enthusiastic and very knowledgeable from start to finish. I really appreciate all their help and when it's time for another car, I know where I'm going! More

Dennis Epps Dennis is the epitome of a great customer service experience. He was professional, knowledgeable and made me feel like my concerns were very important Dennis is the epitome of a great customer service experience. He was professional, knowledgeable and made me feel like my concerns were very important to him. I would not hesitate to recommend him to anyone who was considering purchasing a new car. More

Best customer service ever! It was really a pleasure with Tom Lopez at Mercedes-Benz of Owings Mills. Thanks for your first class customer service. Quality of service was indeed It was really a pleasure with Tom Lopez at Mercedes-Benz of Owings Mills. Thanks for your first class customer service. Quality of service was indeed exceptional! More

Dennis was a great guy Dennis was professional in explaining the details of the vehicle and good person chat with didn't get bored while waiting. The transaction went nice a Dennis was professional in explaining the details of the vehicle and good person chat with didn't get bored while waiting. The transaction went nice and smooth. More

Great Experience I am not one to write reviews but I had such an exceptional experience that I had to write a review. Dennis was great, I probably wouldn’t have purcha I am not one to write reviews but I had such an exceptional experience that I had to write a review. Dennis was great, I probably wouldn’t have purchased the car if not for Dennis. He was very knowledgeable about the car and didn’t put me under any pressure to buy the car. The atmosphere was casual and was like 2 people talking about a car. I will recommend Dennis everyday of the week and even on Sunday but think they are closed on Sunday. Ms King was also very nice. My experience was great all round. More