Mercedes-Benz of Owings Mills

Awesome services provided Shawn Baker is my service advisor and I have to say that he is providing his service in another level. He gave you advice as of he is also a customer Shawn Baker is my service advisor and I have to say that he is providing his service in another level. He gave you advice as of he is also a customer and will not make you spend an extra dime if it is not necessary. Pay Shawn a visit and you will know what I’m talking about. More

Speedy, personable service I recently went to the service department at the Owings Mills Mercedes Dealership. I had a simple service request and they were able to very quickly a I recently went to the service department at the Owings Mills Mercedes Dealership. I had a simple service request and they were able to very quickly assess, keep me informed, fix the tire, and shuttle me to and from my job with zero wait time. Shawn Baker was friendly, professional, and informative. I appreciated his timely responses to my questions and his help. The shuttle driver was also a wonderful person to chat with! I will definitely be back for any service needs. More

Great Service Everyone is helpful and respectful. I have been a customer of this dealership for many years. One of the reason I keep coming back is because of the Everyone is helpful and respectful. I have been a customer of this dealership for many years. One of the reason I keep coming back is because of the great service I received. Dennis was a great to work with and he went up and above to make sure we were happy. More

Patient, professional, respectful, and personable Brandon Trotman went above and beyond to help me with my purchase. Fran King was professional and patient. I truly appreciated the entire process. Thi Brandon Trotman went above and beyond to help me with my purchase. Fran King was professional and patient. I truly appreciated the entire process. This was my first time purchasing a car from a dealer, and they made the process very pleasant. More

Fantastic Experience Dennis was helpful, kind, knowledgeable the entire way during the buying process of my c63s. His professionalism is in paraelled. I highly recommend Dennis was helpful, kind, knowledgeable the entire way during the buying process of my c63s. His professionalism is in paraelled. I highly recommend him to anyone looking to buy a Mercedes at Owings Mills Mercedes. More

Great service My service advisor Patricia was fantastic! I was treated like a rock star! The waiting area was clean and all of the staff that I interacted with were My service advisor Patricia was fantastic! I was treated like a rock star! The waiting area was clean and all of the staff that I interacted with were extremely friendly. More

Big time honesty! Oliver was very patient helping me find just the right vehicle. He was extremely knowledgeable about the different models, answering the many questio Oliver was very patient helping me find just the right vehicle. He was extremely knowledgeable about the different models, answering the many questions that I had. When the deal on my GLE 350 was presented, it was exactly what it should have been with no hidden agenda. Great job, Oliver! More

Tire replacement I came in to replace a tire and to my surprise my car was also checked over and cleaned! Friendly service that goes university n beyond the call of d I came in to replace a tire and to my surprise my car was also checked over and cleaned! Friendly service that goes university n beyond the call of duty!! More

outstanding service I brought my car in for a broken part; Harry Levy was incredibly helpful in all respects. The problem was fixed. The car was cleaned. It was an overal I brought my car in for a broken part; Harry Levy was incredibly helpful in all respects. The problem was fixed. The car was cleaned. It was an overall superb experience. More

My best car buying experience!!! I’ve seen salesmen who tried to see how serious I was and my ability to actually purchase the car I wanted to see, before they would put any effort in I’ve seen salesmen who tried to see how serious I was and my ability to actually purchase the car I wanted to see, before they would put any effort into the experience. From the moment Reza introduced himself, it was all about my needs and how he could best satisfy them. Not pushy, just attentive to my needs. From test drive, knowledge of vehicle, communication via email to start paperwork, was a great experience. The day I picked up the car Reza made sure everything was to my liking. He noticed that the car mats weren’t in there, he went right to work on finding a solution. My best car buying experience was made possible because of Reza!!! Thanks More