Mercedes-Benz of Owings Mills

Earned my business with flying colors! My experience began with contacting the dealership through Cargurs. I was contacted the very next morning by Robb Banks. He went out of his way to sen My experience began with contacting the dealership through Cargurs. I was contacted the very next morning by Robb Banks. He went out of his way to send me a video of the car to show me more details. This was so beneficial for us as we live over 3 hours South of their location. Robb spent so much time with me over the phone and answered all my questions. His salesman, Matt, was also a great help. Fran, the Finance Manager, was super efficient and a joy to work with. I highly recommend Robb and his team!! They were not only professional but also very respectful. Thanks, Robb!! More

Dealership okay service a little iffy Salesman didnt really want to interact with me until he pulled my credit and it was almost 800. Didnt give me a card, very standoffish like he thought Salesman didnt really want to interact with me until he pulled my credit and it was almost 800. Didnt give me a card, very standoffish like he thought the deal was a waste of his time. Only know his name because its on the deal paperwork. Didnt even come outside to help after I signed. He had already moved to the next person before I cleaned out my trade and gave him the key. More

Brandon is the best I had a great experience at the dealership because of Brandon. He went above and beyond to make sure my experience was a great one. I love my car and I had a great experience at the dealership because of Brandon. He went above and beyond to make sure my experience was a great one. I love my car and if you want a new or used Mercedes, go see Brandon! Karen Haslbeck More

Great experience! They took good care of me: direct, no nonsense, convenient, and a great looking car to boot! Upgraded from a GLK250. My 4th MBenz in 20 years! They took good care of me: direct, no nonsense, convenient, and a great looking car to boot! Upgraded from a GLK250. My 4th MBenz in 20 years! More

Best deal The sales person provided me th best deal. He was really friendly and made the whole process relly easy for me. It was the best deal i found for the c The sales person provided me th best deal. He was really friendly and made the whole process relly easy for me. It was the best deal i found for the car in the east. More

Great car buying experience As we walk through the threshold of the Mercedes Benz dealership of Owings Mills, we were greeted with the utmost respect and hospitality. The salesme As we walk through the threshold of the Mercedes Benz dealership of Owings Mills, we were greeted with the utmost respect and hospitality. The salesmen was already there prepared to show our car of interest. Our experience here was very pleasant and I would recommend this dealership to any and everyone Interested in buying a new car. We are very happy with our new Mercedes Benz. More

Dennis and his staff provided over the top exceptional customer service from the beginning of me buying my car to the very end. I would highly recommend him to any customer. It was pleasure purchasing my c customer service from the beginning of me buying my car to the very end. I would highly recommend him to any customer. It was pleasure purchasing my car the dealership. More

Thanks you Reza was very helpful in assisting us with this purchase. Don’t normally write.reviews but this guy was very helpful, courteous, and responsive to our Reza was very helpful in assisting us with this purchase. Don’t normally write.reviews but this guy was very helpful, courteous, and responsive to our requests. Had things ready to go! Thanks Reza!! Oh yeah Robb thank you as well. I do not give permission to use my screen name when displaying this response. More

Great experience We drove up from Richmond to look at a preowned vehicle we saw online at a very competitive price. We really had a positive experience with Kyle, Bre We drove up from Richmond to look at a preowned vehicle we saw online at a very competitive price. We really had a positive experience with Kyle, Brett, and everyone else that helped us! It was clean and ready to go when we arrived for us to look at and was a painless process. They also got us a better rate than we had gotten from our own bank. Definitely a win win and worth the 3+ hour drive for us. Thank you! More

Amazing This was my 3rd time purchasing a Mercedes and the service i received from Reza Ghane was the BEST! Best thing of all he was super fast getting me thr This was my 3rd time purchasing a Mercedes and the service i received from Reza Ghane was the BEST! Best thing of all he was super fast getting me through the process. He listened to my needs and got me what i want. So thank you very much for you wonderful customer service! More