Mercedes-Benz of Owings Mills

Friendnly,professional, supportive,reputable,clean environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles More

Murphy Tederick very helpful l, got my service done with a loaner, in and out with ease! a loaner, in and out with ease! More

I find the atmosphere and environment at MBC to be consistently professional, the people always friendly, helpful, and service-oriented, and the attention to my automobile needs to be unmatched. De consistently professional, the people always friendly, helpful, and service-oriented, and the attention to my automobile needs to be unmatched. Dennis Epps, in particular, is confident in, and enthusiastic and extremely knowledgeable about his products. He is personable and has gone the extra mile in working with me to meet my needs - and wants. He is consistently professional, accessible and attentive. I believe that Dennis is truly gratified, not just by making a sale, but also by assuring that his customers are happy and satisfied. It is obvious that Dennis approaches his work as more than a series of transactions, but rather, of relationship-building. It is equally apparent that Dennis LOVES his job and that's what makes him so good at it! More

Mercedes-Benz of Owings Mills worked with me for over a year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manage year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manager were both very professional, very knowledgeable, and very accommodating. More

I’ve been a customer of Dennis Epps since 2022, and every experience with him has been outstanding. Most recently, he helped me purchase another vehicle, and as always, the process was smooth, professional, experience with him has been outstanding. Most recently, he helped me purchase another vehicle, and as always, the process was smooth, professional, and enjoyable. Dennis is knowledgeable, attentive, and genuinely committed to finding the best fit for his clients. He takes the time to understand what you need and goes above and beyond to ensure you leave completely satisfied. I highly recommend Dennis to anyone looking for a luxury car buying experience with top-tier service. Thank you, Dennis, for your continued excellence! More

Stephanie Smith is an awesome service advisor. She took care of my car issue and very patient in explaining the issue. She took care of my car issue and very patient in explaining the issue. More

I've had the pleasure of knowing John for over 22 years, and it's not just about the six Mercedes-Benz vehicles he's helped me with – it's about the incredible friendship/trust we've developed. John's excep and it's not just about the six Mercedes-Benz vehicles he's helped me with – it's about the incredible friendship/trust we've developed. John's exceptional knowledge, education, and expertise in the automotive world are just the beginning. What truly sets him apart is his genuine warmth, kindness, and dedication to providing 'White Glove' service that goes above and beyond. Throughout the decades, John has consistently demonstrated a remarkable ability to answer my questions, offer insightful advice, and provide unparalleled support. His commitment to building lasting relationships is evident in every interaction, and I feel fortunate to call him a trusted friend. If you're looking for someone who will treat you like family and go the extra mile to ensure your complete satisfaction, look no further than John. His reputation as a consummate professional is well-deserved, and I'm honored to have him in my life. I have a 2024 GLE & a 2024 GLE Coupe Currently from him. ** He did not ask me to write a review - this is from the heart. More

This is my second purchase from Mercedes Benz of Owings Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of my confidence in his steady and dependable customer relationship, I have recommended friends without reservation. My confidence in Mercedes Benz of Owings Mills also extends to the service department, in particular my relationship with my service representative, Sean. This is a first/class dealership. I have not been disappointed. More

I just purchased my third Mercedes from this dealership. There simply is no better Mercedes dealership for sales or service. The "icing on the cake" however, is Dennis Epps. Not only does he know more ab There simply is no better Mercedes dealership for sales or service. The "icing on the cake" however, is Dennis Epps. Not only does he know more about the cars he sells than anyone, but he is able to put himself into the buyer's shoes and help the buyer to understand the car and the buying process with zero pressure. More

I want to thank Elliott for making my car leasing experience incredibly easy and efficient. From the first moment I reached out until the moment I drove away in my new car, Elliott went out of his w experience incredibly easy and efficient. From the first moment I reached out until the moment I drove away in my new car, Elliott went out of his way to make me feel like a valued customer. He worked diligently to make sure I was getting the best deal and never tried to "hard sell" me on anything during the process. I wish I could remember everyone else's name at the dealership, but each person I interacted with treated me with kindness and professionalism. I cannot recommend Elliott and the dealership enough. In fact, this is my second Mercedes vehicle, and for my previous lease, I worked with another local dealership. My experience with the other dealership was less than desirable. Because of Elliott and the rest of the staff at MB of Owings Mills, I will continue to return to this location for my future MB leases. Thank you, Elliott! You're the best! More