Mercedes-Benz of Owings Mills - Service Center

Stephanie Smith was a great advisor during my visit. She was helpful and I will see her again. She was helpful and I will see her again. More

Thank you for taking care of my vehicle. Nice working with Stephanie Smith. I will return. Nice working with Stephanie Smith. I will return. More

Stephanie Smith was helpful during my visit! I appreciate her business every time I visit. I will continue to see her. I appreciate her business every time I visit. I will continue to see her. More

Mr. Elliott Bourne ‘s help last week and today in resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! More

Excellent service keeps inform attentive follows up Detailed makes sure communication is current and timetable given up Detailed makes sure communication is current and timetable given More

Murphy was very accomodating and attentive. My concern was fully covered under warranty and I am completely satisfied. My concern was fully covered under warranty and I am completely satisfied. More

Had great experience with Christene from the purchase of my first Mercedes Benz and also bring it in for service. Thank you Christene! my first Mercedes Benz and also bring it in for service. Thank you Christene! More

This was an overall great experience! My service rep Patricia was very welcoming and extremely helpful, with everything from scheduling my appointment to notifying me of the necessary rep My service rep Patricia was very welcoming and extremely helpful, with everything from scheduling my appointment to notifying me of the necessary repairs and coverage! More

Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is very refreshing, I would never deal with any other dealership because of the great service and staff. More

Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More