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Mercedes-Benz of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.9
249 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 249 reviews

May 15, 2026

My service adviser kept me up to the minute informed about my vehicle situation. He was extremely thorough and helpful. More

by lolob301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback and for choosing Mercedes-Benz of Palm Springs for your service needs. We’re pleased to hear your service advisor kept you well informed throughout the process and provided thorough, helpful support during your visit. Delivering transparent communication and exceptional Mercedes-Benz service is always our priority, and we truly appreciate your trust and support!

May 14, 2026

I had an excellent experience dealing with all of the sales related staff at this dealership—especially Braulio Garcia who went out of his way to make the experience the best among 6 dealerships that we More

by Sherrod Turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Koby Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for sharing your experience with Mercedes-Benz of Palm Springs. We’re thrilled to hear Braulio Garcia and our sales team provided such exceptional service and stood out among the many dealerships you visited during your vehicle search. Delivering a professional, transparent, and personalized luxury car buying experience is always our goal, and we truly appreciate your trust, recommendation, and support.

May 14, 2026

Wonderful experience for my recent repair - thank you to Mike Mrofchak in service and the technicians! I was updated throughout the entire process. Everything was quick and easy, and my vehicle was returned More

by TMercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback and for choosing Mercedes-Benz of Palm Springs for your service needs. We’re delighted to hear Mike Mrofchak and our technicians provided excellent communication, efficient repairs, and exceptional attention to detail throughout your visit. Delivering a seamless Mercedes-Benz service experience with outstanding customer care is always our goal, and we truly appreciate your recommendation and support.

May 13, 2026

Jenna was very attentive. I highly recommend her. Car was ready on time and was nice and clean More

by Asanguinetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re delighted to hear Jenna provided attentive service and that your vehicle was ready on time and returned clean. Your recommendation means a great deal to our team, and we truly appreciate your support.

May 13, 2026

The quote I got for service was accurate, I got a courtesy car as requested and the car was ready the following afternoon. More

by cwknauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re pleased to hear your service experience was smooth and efficient, from the accurate quote to the courtesy vehicle and timely completion of your car. We truly appreciate your trust in our team and look forward to assisting you again in the future.

May 13, 2026

Magarita was incredibly kind and helpful! I look forward to working with her and the service team again. More

by skisherpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re delighted to hear Margarita provided such a helpful and welcoming experience. We truly appreciate your support and look forward to serving you again alongside our service team in the future.

May 12, 2026

Excellent communication from Duncan, my service advisor, and vehicle was fixed and delivered back to my home in good time More

by husselbee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re thrilled to hear Duncan provided excellent communication throughout your service experience and that your vehicle was repaired and returned promptly. We truly appreciate your trust in our team and look forward to serving you again in the future.

May 09, 2026

My service advisor, Duncan was friendly, professional and considerate. He promptly followed up with me when my car was ready. I needed shuttle service and the driver was a good driver and friendly. More

by Janice Papadaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
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May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you, Janice, for your kind review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear Duncan provided friendly, professional, and considerate service throughout your visit and kept you informed when your vehicle was ready. It’s also wonderful to know our shuttle service added convenience to your experience. Delivering exceptional Mercedes-Benz service and customer care is always our goal, and we truly appreciate your support of Mercedes-Benz of Palm Springs!

May 09, 2026

Exceptional customer service that includes follow up and speed of service that keeps you on your way minimum downtime More

by bhw54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review of Mercedes-Benz of Palm Springs Service. We’re thrilled to hear you experienced exceptional customer service, prompt follow-up, and efficient turnaround times that helped minimize downtime. Delivering a seamless and convenient Mercedes-Benz service experience is always our goal, and we truly appreciate your support of Mercedes-Benz of Palm Springs!

May 09, 2026

The prices for service are the highest I have ever experienced in 40 years of owning Mercedes’ More

by Barbell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duncan Emmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Ceniceros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Reception & Loaner Car distribution
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May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your feedback and for your continued loyalty to the Mercedes-Benz brand over the years. We understand your concerns regarding service pricing and appreciate you taking the time to share your perspective. Providing high-quality Mercedes-Benz service, factory-trained expertise, and genuine parts is extremely important to us, and we value your honest feedback as we continue working to deliver the best possible ownership experience at Mercedes-Benz of Palm Springs. Please reach out to our General Manager, Mark Campagnano, at (760) 957-6077 to continue the conversation about pricing and your overall experience.

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