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Mercedes-Benz of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.9
321 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 321 reviews

June 09, 2026

Excellent response to all of my service questions and needs! Axsprvisl thanjsvto ServucecAdvisor Jenna Payne More

by kencantamout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Jenna Payne provided excellent service and was able to assist with all of your service questions and needs. Delivering knowledgeable, responsive, and professional customer care is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Jenna. We appreciate your trust and look forward to serving you again in the future. Safe driving!

June 09, 2026

Excellent customer service from multiple staff members. A pleasure to work through the buying process with the team! More

by karenh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mortimer-Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan - sales assistant
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you, Karen, for your wonderful review! We're thrilled to hear that multiple members of our team provided excellent customer service and helped make your vehicle purchase experience enjoyable. At Mercedes-Benz of Palm Springs, we strive to deliver a seamless and professional luxury car-buying experience from start to finish. We appreciate your trust and look forward to welcoming you back in the future. Enjoy your new Mercedes-Benz!

June 08, 2026

Totally happy with the dealership. Mike in service is excellent. Brenda in sales also very helpful. More

by pdwoskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that you're completely happy with your experience at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Mike and Brenda, who will appreciate the recognition. Providing exceptional service and support in both sales and service is what we strive for every day. We appreciate your trust and look forward to assisting you again in the future. Enjoy the drive!

June 07, 2026

We were just stopping by. That was the plan anyway. Andrew greeted us and we decided this is where we wanted to buy a car. He is a great salesperson and didn’t judge us a More

by Lululaguna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mortimer-Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Trey in Financing. Very low-key and helpful.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review! We're thrilled that what started as a simple visit turned into such a memorable experience. Andrew will be delighted to hear your kind words. Providing a welcoming, respectful, and pressure-free environment is what we strive for at Mercedes-Benz of Palm Springs. We're honored that you chose us for your vehicle purchase and appreciate your trust in our team. Congratulations on your new Mercedes-Benz, and welcome to the family!

June 07, 2026

Excellent causal analysis and repair with clear explanation & updates. Fix is perfect as usual. Mike is outstanding & straight shooter. More

by Chuckpeck27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Mike provided clear communication, thorough diagnostics, and excellent service throughout the repair process. Delivering transparent, professional service and keeping our clients informed every step of the way is a top priority at Mercedes-Benz of Palm Springs. We appreciate your continued trust and look forward to serving you again in the future. Safe driving!

June 07, 2026

I had a super easy process with my sales person Leonardo Suarez he helped me very much More

by Macieldenise294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review! We're thrilled to hear that Leonardo Suarez made your vehicle purchase process easy and enjoyable. Providing helpful, attentive service and ensuring a smooth experience is what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Leonardo. Thank you for choosing us, and we hope you enjoy your new Mercedes-Benz!

June 06, 2026

It was a pleasure to work with all the people at this dealership perfect service from beginning to end thank you... More

by mbj507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review! We're delighted to hear that your experience at Mercedes-Benz of Palm Springs was exceptional from beginning to end. Providing outstanding customer service and a seamless luxury dealership experience is always our goal. We truly appreciate your kind words and thank you for choosing our team. We look forward to serving you again in the future. Enjoy the drive!

June 06, 2026

It is always a pleasure to see Marguerite she always takes such great care of me as if I’m her only customer for the day and she always make sure I get in and out More

by jacqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review, Jacqui! We're delighted to hear that Marguerite continues to provide such exceptional care and attention during your visits. Making every customer feel valued while delivering efficient, personalized service is exactly what we strive for at Mercedes-Benz of Palm Springs. We'll be sure to share your kind words with Marguerite. We appreciate your continued trust and look forward to serving you again soon. Safe driving!

June 05, 2026

Good customer service and courteous thank you 😀 disappointed with the charge of the tire service More

by silviagarcia0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you, Silvia, for your 5-star review. We're pleased to hear that you received courteous and professional customer service from our team at Mercedes-Benz of Palm Springs. We also appreciate your feedback regarding the tire service charge. Customer input is valuable as we continually work to provide the best possible experience. Thank you for choosing us, and we look forward to serving you again in the future. Safe driving!

June 05, 2026

in the past , work on the car at Mercedes has often been confusing and disorganized ! No transportation home, didn’t have time to clean car, etc. Yesterday was unbelievably organized!! Must be the new owne More

by susancherven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your 5-star review, Susan! We're delighted to hear that your recent experience at Mercedes-Benz of Palm Springs was such a positive one. Providing organized, efficient service, clear communication, and a seamless customer experience is always our goal. We appreciate your honest feedback and are thrilled that this visit exceeded your expectations. Thank you for your continued trust, and we look forward to serving you again in the future. Safe driving!

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