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Mercedes-Benz of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.8
296 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 296 reviews

May 13, 2026

Jenna was very attentive. I highly recommend her. Car was ready on time and was nice and clean More

by Asanguinetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re delighted to hear Jenna provided attentive service and that your vehicle was ready on time and returned clean. Your recommendation means a great deal to our team, and we truly appreciate your support.

May 13, 2026

The quote I got for service was accurate, I got a courtesy car as requested and the car was ready the following afternoon. More

by cwknauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re pleased to hear your service experience was smooth and efficient, from the accurate quote to the courtesy vehicle and timely completion of your car. We truly appreciate your trust in our team and look forward to assisting you again in the future.

May 13, 2026

Magarita was incredibly kind and helpful! I look forward to working with her and the service team again. More

by skisherpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re delighted to hear Margarita provided such a helpful and welcoming experience. We truly appreciate your support and look forward to serving you again alongside our service team in the future.

May 12, 2026

Excellent communication from Duncan, my service advisor, and vehicle was fixed and delivered back to my home in good time More

by husselbee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your kind feedback about Mercedes-Benz of Palm Springs. We’re thrilled to hear Duncan provided excellent communication throughout your service experience and that your vehicle was repaired and returned promptly. We truly appreciate your trust in our team and look forward to serving you again in the future.

May 09, 2026

My service advisor, Duncan was friendly, professional and considerate. He promptly followed up with me when my car was ready. I needed shuttle service and the driver was a good driver and friendly. More

by Janice Papadaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
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May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you, Janice, for your kind review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear Duncan provided friendly, professional, and considerate service throughout your visit and kept you informed when your vehicle was ready. It’s also wonderful to know our shuttle service added convenience to your experience. Delivering exceptional Mercedes-Benz service and customer care is always our goal, and we truly appreciate your support of Mercedes-Benz of Palm Springs!

May 09, 2026

Exceptional customer service that includes follow up and speed of service that keeps you on your way minimum downtime More

by bhw54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review of Mercedes-Benz of Palm Springs Service. We’re thrilled to hear you experienced exceptional customer service, prompt follow-up, and efficient turnaround times that helped minimize downtime. Delivering a seamless and convenient Mercedes-Benz service experience is always our goal, and we truly appreciate your support of Mercedes-Benz of Palm Springs!

May 09, 2026

The prices for service are the highest I have ever experienced in 40 years of owning Mercedes’ More

by Barbell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Labrecque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duncan Emmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Ceniceros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Reception & Loaner Car distribution
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May 18, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your feedback and for your continued loyalty to the Mercedes-Benz brand over the years. We understand your concerns regarding service pricing and appreciate you taking the time to share your perspective. Providing high-quality Mercedes-Benz service, factory-trained expertise, and genuine parts is extremely important to us, and we value your honest feedback as we continue working to deliver the best possible ownership experience at Mercedes-Benz of Palm Springs. Please reach out to our General Manager, Mark Campagnano, at (760) 957-6077 to continue the conversation about pricing and your overall experience.

May 08, 2026

Thank you for installing our new battery in an efficient and timely manner. We appreciate it More

by leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you, Leo, for your kind review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear your battery replacement was completed efficiently and in a timely manner. Providing convenient, professional Mercedes-Benz service and getting our customers back on the road quickly is always our goal, and we truly appreciate your support of Mercedes-Benz of Palm Springs.

May 08, 2026

The entire process was very professional and efficient. Pre visit questions via phone were answered effectively. The online appointment process was easy to use. The actual visit was handled in a friendly a More

by nbcmirage3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful review of Mercedes-Benz of Palm Springs Service. We’re thrilled to hear every part of your experience, from scheduling your appointment to vehicle pickup, was handled professionally, efficiently, and courteously. It’s especially rewarding to know our team provided clear communication, a comfortable waiting environment, and timely service throughout your visit. Delivering a seamless luxury automotive service experience is always our goal, and we truly appreciate your support of Mercedes-Benz of Palm Springs.

May 05, 2026

Thank you for accommodating sprinter / rv service bays . Looking forward to experiencing the results of the new ownership. More

by GAvery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Thush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Mercedes-Benz of Palm Springs responded

Thank you for your review of Mercedes-Benz of Palm Springs Service. We’re delighted to hear you appreciated our Sprinter and RV service accommodations and that your experience with our team was a positive one. Providing specialized Mercedes-Benz Sprinter service along with exceptional customer care is always our goal, and we truly appreciate your support. We look forward to continuing to serve you under our new ownership.

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