Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Palm Springs
Palm Springs, CA
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 184 reviews
January 04, 2022
When I entered the dealership, I was welcomed and was connected to a sales representative shortly after requesting information on a vehicle I was interested in. connected to a sales representative shortly after requesting information on a vehicle I was interested in. More
by Liz
Employees Worked With
Gary Whitaker
Helpful December 09, 2021
A month after servicing my GLC 300, it would not run. I talked to Brandon Williams who said he was too busy to help me. AAA got my car running, called again, talked to Cameron Safley who said he was too bu talked to Brandon Williams who said he was too busy to help me. AAA got my car running, called again, talked to Cameron Safley who said he was too busy to help me. I was trying to find out why my car wouldn't run, even though they say it runs fine. Im not sure Mercedes Palm Springs has customer service and Im not confident they actually service cars. More
by Larry Johnson
Employees Worked With
Brandon Williams & Cameron Safley
November 15, 2021
Everything was great with one exception - took over a month to reach someone to book a service appointment! Once the appointment was scheduled , it was a lovely experience. month to reach someone to book a service appointment! Once the appointment was scheduled , it was a lovely experience. More
by Fourseasonmom
Employees Worked With
Margarita
October 12, 2021
I ordered and customized my car months ago from this dealership, and they are trying to cancel the order on me because someone offered to pay them more for the car. They are a bunch of thieves and they dealership, and they are trying to cancel the order on me because someone offered to pay them more for the car. They are a bunch of thieves and they broke an agreement that we had. I have the order sheet and a form stating how much they’re selling me the car for, and they are threatening me to sell the car elsewhere if I don’t pay their $15,000 markup. Basically extortion. I will be reaching out to the better business bureau, Mercedes-Benz customer care, and my attorney. AVOID THIS DEALERSHIP UNLESS YOU WANT TO GET SCREWED. More
by IrisHakimian
Employees Worked With
Management is a bunch of lying thieves
September 09, 2021
The best. No stress. First class. Found us the car and color we wanted Great communication. My wife and I are very very happy. Thanks color we wanted Great communication. My wife and I are very very happy. Thanks More
by sterling.ball
Employees Worked With
Andrew Mortimer lamb, Gary Whitaker
September 07, 2021
Pleased with every aspect of dealership!!!! Extremely clean and comfortable. Always coffee and cold water waiting. Shuttle service is very pleasant and efficient and quick to serve. clean and comfortable. Always coffee and cold water waiting. Shuttle service is very pleasant and efficient and quick to serve. More
by Bjylampros
Employees Worked With
Gary Whitaker
August 09, 2021
Just bought the 2021 S580. Worked with Cody Vierra and it was a great experience. Without Cody my purchase would not happen at the Palm Springs dealership. Also Jeff Thush as my service advisor is fantastic. was a great experience. Without Cody my purchase would not happen at the Palm Springs dealership. Also Jeff Thush as my service advisor is fantastic. Always treats me as family. Thank you Cody! Thank you Jeff! More
by Gavesh
Employees Worked With
Cody Vierra, Jeff Thush
