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Mercedes-Benz of Portland

Portland, OR

4.3
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

December 28, 2022

Friendly enough. The young man who prepped our car was very courteous and gave us accurate information. The service was timely. In general, however, the Seattle MBZ d More

by ZoltanS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Dec 29, 2022 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to write us a review! Please let us know if there's anything else we can help you with in the future.

December 28, 2022

I appreciate Mercedes trying to navigate through the changes in the last few years. Thanks More

by Kim_solberg1970
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Dec 29, 2022 -

Mercedes-Benz of Portland responded

Hi, Kim! Thank you so much for the 5 star review! We're always here to help. Please let us know if there's anything you need in the future!

December 28, 2022

Prompt service after checking in Detail explanation of service needed Kindness and preciseness all the time More

by Teresa
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Recommend Dealer
Yes
Employees Worked With
I’m not sure if the young man who also help me at the check out is Mr. Wossene, I believed so, I rated him, Mark Tower, Mekonnen Wossene
Dec 29, 2022 -

Mercedes-Benz of Portland responded

Hi, Teresa! We're thrilled to hear that our service team at Mercedes-Benz of Portland was able to help you with your vehicle needs in a timely manner. We look forward to seeing you again soon!

December 28, 2022

Your mechanic lied about not finding a problem with my newly purchased car. I'm a 72 year old female who diagnosed the area and several options for what the problem might be. I was correct. Mercedes PDX m More

by B Baker
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Michael Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Someone in service of used cars. , Samuel Kim
December 27, 2022

My car was serviced on time and was washed inside and out! Service personnel were courteous and I was completely satisfied with the work done to my car. Will definitely be back for my next scheduled se More

by MARSHJOS22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Dec 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service. Our team is happy to have provided you with quality and timely assistance. We look forward to your next maintenance appointment.

December 25, 2022

I had an appointment to change oil and headlight bulb, I like time frame and good customer service. Thanks. More

by RAFAEL877
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thanks for stopping by! It was a pleasure assisting you with your recent oil change.

December 23, 2022

I visited quite by accident. Great experience great people. I will certainly encourage others to visit. More

by DONA3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Joseph Edgerly, Ryan Ellett
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thanks for the review! We are so happy you found us!

December 23, 2022

It was s long wait for my car to get built by Joseph kept me informed all the way. The delivery process went smoothly and I felt well taken care of. More

by JIMBARATTA46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Edgerly
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for coming to see us! It was a pleasure working with you. Please reach out if you need anything else.

December 23, 2022

Great service, friendly staff, wonderful accommodations. Amanda was very quick to schedule our test drive and Mitch helped us throughout the car buying experience. More

by OSARAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Ryan Ellett
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thank you for the wonderful review! We are happy to see that your purchase went quickly and smoothly!

December 22, 2022

They did a fair evaluation of my vehicle. Even though it was beyond repair, the company allowed me to keep it there till a tow company helped retrieve it. It saves me a endless amount of head More

by joe.medium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Dec 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the review, Joe! We appreciate you for bringing in your vehicle for an evaluation. It was a pleasure assisting you.

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