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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,500 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,500 reviews

July 02, 2022

This dealer has the best service rep I have dealt with in 60 years of driving cars More

by DAVNAN356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jul 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for maintenance. Our team is thrilled to hear you are happy with the service we provided.

July 02, 2022

Nate is an extremely knowledgeable and helpful salesperson. Mylee made the finance process effortless and quick. Overall I had an exceptional experience working with the team at Mercedes Benz of P More

by MEREDITH L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Rosalynn Hallmark, Nickolas Kalantari, Rebecca Dike
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Jul 06, 2022 -

Mercedes-Benz of Portland responded

Hi Meredeth, we are thrilled to hear you found your car buying experience with our team to be exceptional. Having you here at Mercedes-Benz of Portland was our pleasure and we hope to do it again soon.

July 01, 2022

We bought an Tesla electric car. And didn’t realize what we had to go thru with Tesla to charge the car. So our brand new car had to sit for 2-3 days waiting to get registered with More

by TOM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nickolas Kalantari
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Jul 07, 2022 -

Mercedes-Benz of Portland responded

Hi Tom, We share your frustrations with the length of time it takes to register for supercharging, and appreciate your feedback. We apologize for the inconvenience and your feedback made us all more aware of this time delay in registering a vehicle with Tesla. We will be sure to pass this information along to all future Tesla buyers. Duncan Ostrander Sales Manager

July 01, 2022

Highly highly recommend they made the entire process very simple during my purchase. Very kind as well. More

by KYLEEDEITZ88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph , Nickolas Kalantari
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Jul 06, 2022 -

Mercedes-Benz of Portland responded

Hi Kylee, thank you for purchasing your vehicle with our team at Mercedes-Benz of Portland. We hope you have enjoyed it thus far and hope you will consider returning for all your regularly scheduled maintenance needs.

July 01, 2022

I like how they approved me before arriving from Eastern Oregon and had the car and papers ready. More

by RAEANNOATMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Samuel Kim
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Jul 05, 2022 -

Mercedes-Benz of Portland responded

Here at Mercedes-Benz of Portland, our goal is to make buying a car as easy and efficient as possible for our customers, and we are so glad that this was the case for you! Thank you for choosing us, and we look forward to helping you with your next car purchase.

June 30, 2022

Knowledgeable advisers, complete service and good advice on replacement of tires and aging equipment. Shuttle was excellent. Very besydealership in the area as far as I can tell. More

by JOHN.HAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
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Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for this thorough feedback, John! it is a pleasure knowing you enjoyed all aspects of your service visit here at Mercedes-Benz of Portland

Jul 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for choosing us at Mercedes-Benz of Portland for your automotive servicing needs, John. We appreciate your business and are glad to have provided you with knowledgeable interactions. We hope to have the pleasure of assisting you again in the future.

June 30, 2022

The diagnosis was completely wrong. It would have cost $10,000 and not fixed the problem. More

by rick.westervelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
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June 29, 2022

Very timely and considerate service! They did a very good job and were courteous and prompt More

by BRIANSMOYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for these kind comments! We are happy to have provided you with excellent service and look forward to your next visit here at Mercedes-Benz of Portland

Jul 01, 2022 -

Mercedes-Benz of Portland responded

Hello! It is our greatest pleasure to provide our customers with considerate, courteous, and prompt interactions. We would be delighted to see you again here at Mercedes-Benz of Portland for your future automotive needs.

June 29, 2022

I was really please with the service, promptly and efficient, my adviser was always in contact letting me know the process More

by Cris Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrés
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Jun 30, 2022 -

Mercedes-Benz of Portland responded

Thank you for having your vehicle serviced here at Mercedes-Benz of Portland. I'm pleased to see our team made your experience a positive one.

Jun 30, 2022 -

Mercedes-Benz of Portland responded

Our Service Staff strives to be prompt, efficient, and communicative here at Mercedes-Benz of Portland. Thank you for choosing us for your automotive servicing needs, Cris.

June 29, 2022

Excellent experience. The sales staff was knowledgeable and made the process fast and easy. Highly recommended. More

by RRICHE67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Samuel Kim
Report | Print
Jun 30, 2022 -

Mercedes-Benz of Portland responded

We are elated to have provided you with an excellent dealership experience here at Mercedes-Benz of Portland. It is always our goal to be knowledgeable and offer fast services. Thank you for being an amazing customer with us.

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