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Mercedes-Benz of Portland

Portland, OR

4.4
2,270 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,270 reviews

January 16, 2022

I was very pleased with the professional attention in the handling of my car making it new again More

by LENGELGAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew koontz
Jan 17, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for entrusting our service team to perform the necessary maintenance on your vehicle! We are pleased to know our work met your expectations and hope to have you back at Mercedes-Benz of Portland again soon.

January 16, 2022

Like many businesses at this time this dealership has not escaped short staff. In spite of this was a leader ship of Brandon Godby the service manager they’ve been able to pull it off. He is extraordinarily More

by John Coletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Christopher Cain
Jan 17, 2022 -

Mercedes-Benz of Portland responded

Hi John, thank you for taking the time to write this review. Our team truly appreciates your understanding during these times and we are happy to know you believe we have done a good job in replacing some of our employees whom moved away. Again, your business is greatly appreciated and we hope to see you again soon.

January 14, 2022

Great service and great Service Advisors made the regular maintenance on my GLS a pleasant experience. The car was completed on time as promised. More

by DARRELLMCEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Perez
Jan 14, 2022 -

Mercedes-Benz of Portland responded

Hi Darrell, it is a pleasure to know you had a great service experience with our team here at Mercedes-Benz of Portland. We look forward to having you back for any future maintenance needs.

January 14, 2022

So fast and easy process. In and out in fairly short amount of time. Friendly staff. 2nd time buying from this store, would definitely do it again. Recommended a couple of my friends who also bought car More

by JSORIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Graham, Jennifer in Finance, Jesus Miranda
Jan 14, 2022 -

Mercedes-Benz of Portland responded

Hello, congratulations on your new Audi! Our team is happy to have made this a positive experience for you, and we would like to thank you for your willingness to recommend Mercedes-Benz of Portland to your friends and family.

January 14, 2022

My wife and I always use Mercedes of Portland because of the top notch service. More

by JHowsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Mercedes-Benz of Portland responded

Thank you to you and your wife for your continued business! Our team is happy to provide you with quality service and we look forward to your next visit.

January 13, 2022

The service was amazing. Thank you For what you do for my Subaru every time. More

by Jerilyn Braskett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Tabbert
Jan 14, 2022 -

Mercedes-Benz of Portland responded

Hi Jerilyn, thank you for this great review. Our team is happy to provide you and your Subaru with excellent care. Until next time, drive safe!

January 13, 2022

The service adviser was awesome his name is Andrew K., he help with the service and answer questions and concerns thanks a bunch. More

by LDCHAIVISUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Koontz
Jan 14, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing your experience with our advisor, Andrew! We are pleased to know he addressed all your questions and our team hopes to have you back for future service.

January 12, 2022

Service was fine. Service man was not easy to get ahold of to find out when the car was reafu More

by PANDD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
January 09, 2022

Excellent people make for an excellent buying experience and that is what we found at MB of Portland. I first spoke to Andrew Fox and then Samuel Kim who was our salesman. Their direct, clear and trustwor More

by PAUL SAAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Jennifer Joseph, Nick, Samuel Kim
Jan 11, 2022 -

Mercedes-Benz of Portland responded

Hi Paul, thank you for sharing your experience purchasing your vehicle almost 100% virtually. It is a pleasure to know the vehicle was just as described and that our team took the time to follow up with you following your purchase. Your business is greatly appreciated and we hope you are enjoying your new Mercedes.

January 06, 2022

Very nice people! Always get us in quick and get answers in a timely manner! More

by JULIE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
Jan 06, 2022 -

Mercedes-Benz of Portland responded

Hi Julie, thank you for bringing your vehicle to the Mercedes-Benz of Portland team for service. We are happy to provide you with quick and informative visits. Until next time, drive safe!

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