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Mercedes-Benz of Portland
Portland, OR
2,693 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,693 reviews
July 09, 2025
Excellent timely service. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. More
by Hynu66575
Verified Customer
July 07, 2025
The mechanics are friendly enough and they got started on the repair right away when I arrived the repair right away when I arrived More
by HOODDOGLVR
July 07, 2025
my car was returned with low tire pressure, a dead battery in my remote and my main base speaker is now not working. I will have to return for more service. battery in my remote and my main base speaker is now not working. I will have to return for more service. More
by TIM.OLIGMUELLER
Employees Worked With
D9n't remember
July 02, 2025
Great out-of-state purchase process. Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership wi Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership with his toddler on his day off to help me through the paperwork process. Would absolutely consider buying another vehicle from John and MB of Portland in the future should the opportunity arise. More
by DAVE.MITCHELL
June 27, 2025
I recently purchased a 450 GLE from Mercedes-Benz of Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the Portland. The entire experience was exceptional from start to finish. John took the time to understand what I was looking for and helped me find the perfect car. Great communication all the way around. More
by RSCHAEF1
June 26, 2025
Awesome. Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to easily fix it. There seems to be a lot of turnover and ad advisors there, I hope you’re able to keep him! More
by Tom
Employees Worked With
June 26, 2025
My experience had its challenges, but I want to commend the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication the entire team for their professionalism, curiosity, and communication throughout the process. Their attention to detail and effective communication transformed what could have been a disappointing transition into a very positive experience, despite the uncontrollable circumstances. Thank you! More
by daniel_e_rainey
Employees Worked With
Other Employees :
Amanda Monroe, Kylie Braack, Jonte Brown, Maya Moore
June 20, 2025
They dealership was clean, professional and everyone was very respectful in our process of choosing which car was best for our family! very respectful in our process of choosing which car was best for our family! More
by Paul Reed
