Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,275 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership
View Awards

1605 SW Naito Pkwy

Portland, OR

97201

Directions

By Type

Showing 2,275 reviews

May 04, 2023

Pleasant atmosphere, service as promised, only complaint: prices are high . Service manager is prompt with details of problems More

by VALVIAJAG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share this kind yet candid feedback. While we regret to see your thoughts in regards to our service quote, we are happy to know you found yourself to be satisfied with the quality and promptness of care provided by our team.

Helpful
May 03, 2023

Edward is very nice seller，he gave me very good shopping experience！I will buy car from him again More

by GAOJINGJU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolas Kalantari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Kluwe
Report | Print
May 20, 2023 -

Mercedes-Benz of Portland responded

Our team will always be here to provide an enjoyable purchasing experience. We would like to thank you for taking the time to recognize our team member, Edward, and the quality car shopping experience he was able to provide you. For any future car buying or servicing needs, please don't hesitate to return to Mercedes-Benz of Portland

Helpful
May 03, 2023

Mercedes of Portland, and in particular, my Sales Associate , Mitchell Raymer, was very professional and focused on my needs. I never felt undo pressure or annoying tactics to close the deal. The buy More

by MICHAEL.STRAND19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Mercedes-Benz of Portland responded

Michael, the kind feedback you have share here is appreciated more than you know. We are pleased to read that the high-level of care provided by our team allowed Mercedes-Benz of Portland to exceed your buying experience expectations. Remaining pressure-free, tactic-free and professional was our pleasure. Until your next visit, safe travels!

Helpful
May 02, 2023

Alvin 5 Open and inviting atmosphere, smiling faces and helpful staff Great customer service Awesome snacks More

by MICHAELZIRKLE@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
54
Report | Print
May 03, 2023 -

Mercedes-Benz of Portland responded

Hey Michael, thank you for choosing to work with our team at Mercedes-Benz of Portland. We are more than happy to know you found our us to be welcoming, helpful and accommodating. Should any future maintenance needs arise, we hope you will consider returning to our team.

Helpful
May 02, 2023

Brandon was smug and quite rude. He was unwilling to problem solve and take responsibility for his shop's errors. I would not recommend him nor Mercedes of Portland. I've since switc More

by PDX2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Godbey
Report | Print
Helpful
April 30, 2023

Clean and well organized, good teamwork. Good customer service on the phone flexible and professionals and the location was easy to get to. More

by WERICKSON99508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kim
Report | Print
May 19, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share this kind feedback about your experiences with our team at Mercedes-Benz of Portland. We are happy to have provided excellent service both over the phone and in-person. If there is anything further we can do to assist you, please don't hesitate to reach out.

Helpful
April 29, 2023

Great customer service, clean and well stocked waiting area and, most importantly, excellent people and service! More

by HatBrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
May 20, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle in for service. We are pleased to know you found the amenities in our waiting area to be convenient. Should any future automotive needs arise, we look forward to continuing to provide excellent service.

Helpful
April 29, 2023

Overall is good except your parking space is limited. We drove in and out few times to get the spot. Not only samuel kim, Edwar should get those 5 stars too. He was one of salesmans on that day. Thanks More

by SUPATTRAKULPANAPAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kim
Report | Print
May 19, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for this candid feedback. While we apologize parking was limited at the time of your visit, we are pleased to know our team was able to make up for it by providing quality service. For any future needs, please continue to keep Mercedes-Benz of Portland in mind.

Helpful
April 29, 2023

Doing EXCELLENT job ,with respect, Doing very much every thing clear and on paper which is very satisfactory . Staff is very polite & helpful. I am glad to purchased the CAR from them . More

by HENRYSINGH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Ryan Ellett
Report | Print
May 19, 2023 -

Mercedes-Benz of Portland responded

We are glad you chose to purchase with our team too, Henry! Providing you with a polite, helpful and transparent experience was our pleasure. Should any future automotive needs arise, we hope that you will continue to keep Mercedes-Benz of Portland in mind.

Helpful
April 28, 2023

Cecilia was simply amazing. She was professional, by the book, and honest with the amount of time it would take to complete. She is a great service advisor! More

by AZRA.ZKANOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Mercedes-Benz of Portland responded

Hey Azra, thank you for taking the time to share your experience with our team member, Cecilia! We are happy to read she provided you with professional, honest and quality service. If there is anything further our team can do to help in the future, please don't hesitate to reach out!

Helpful
1
...
53
54
55
...
228