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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,275 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,275 reviews

April 20, 2023

Had a great experience, would use them again. Professional and completed earlier than promised. Appreciate the shuttle ride too! More

by SALLYJOJO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Hey Sally, thank you for taking the time to share this kind recommendation of our Mercedes-Benz of Portland team. We are happy to have completed your vehicles maintenance in a timely and professional manner. Have a great weekend.

Helpful
April 20, 2023

Great team and service. My service advisor Mark does a great job of keeping me informed throughout the service day. More

by DRPITCAIRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for continuing to bring your vehicle to Mercedes-Benz of Portland for service. We are happy to know Mark has continuously provided you with quality and communicative service. For any future service needs, we look forward to having you back.

Helpful
April 19, 2023

Just had minor maintenance done. Very quick and efficient. Provided me with concerns/recommendations. Promptly made arrangements to addresses upcoming issues More

by SCTTCLVR@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Andy
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle in to our team at Mercedes-Benz of Portland for routine maintenance. We are happy to have efficient, communicative and helpful service. Until your next visit, we wish you safe travels ahead.

Helpful
April 17, 2023

Great place to take your car for service. Very nice employees. The treat you like a royalty. More

by WBANEUELOS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for this short but extremely kind feedback! Our team at Mercedes-Benz of Portland will always be happy to provide excellent care for the vehicles in our service center as well as the customers who own them. Until your next service, safe travels.

Helpful
April 17, 2023

Made my problem worse. I regret bringing it in. Now I am stuck trying to work with Mercedes. Clearly unskilled techs. Also returned vehicle with interior damage and played More

by flowerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cecilia Salgado
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Helpful
April 17, 2023

This was a great experience and I would definitely recommend it to my friends. They were very informative and friendly. More

by DRBARRYENDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for this short and sweet recommendation of our team Dr. Barry. It was a pleasure working with you here at Mercedes-Benz of Portland and we hope to have the opportunity again in the future.

Helpful
April 17, 2023

Great assistant service service always feel well taken care of when I take my car here. More

by TIM.OLIGMUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Hello Tim, we are happy to know you always feel as though your vehicle was well cared for following your services here at Mercedes-Benz of Portland. Our team greatly appreciates your business and will be looking forward to your next due service.

Helpful
April 17, 2023

Our car had an oil leak and it happened right before we were lewving out of town for 4 days. MB of PDX lowed us a car mileage free for the entire duration. Above and beyond. More

by JZIBERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for reaching out to our team just before your trip! We are happy to have ensured your vehicle was taken care of without having to cancel or postpone your plans. Our team hopes the trip goes well, and look forward to having you back at Mercedes-Benz of Portland for any future service needs.

Helpful
April 17, 2023

Great job they did. I would definitely come Back again in the future. Very happy. More

by NILIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolas Kalantari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing your recent experience here at Mercedes-Benz of Portland. We are pleased to know that our team has earned your confidence and look forward to having you back for any future automotive needs.

Helpful
April 17, 2023

Everyone is very courteous. The waiting area is comfortable and clean. I appreciate that the estimates are often more than the actual costs. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Mercedes-Benz of Portland responded

Hi Beth, thank you for sharing your thoughts about the experiences you have had with our team. Providing courteous and pricing-transparent updates is something our team is proud to offer. In the future, we hope to have the opportunity to work with you again.

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