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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,329 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,329 reviews
July 22, 2023
I was informed about what to expect with the service when I purchased the vehicle and it was what I expected. I purchased the vehicle and it was what I expected. More
by Steven Burzachiello
Employees Worked With
July 22, 2023
This dealership is extremely well managed and has fairly priced service and staffed with knowledgeable service advisors. I have been coming here for years and have been a very satisfied customer. priced service and staffed with knowledgeable service advisors. I have been coming here for years and have been a very satisfied customer. More
by Mark.leonard
Employees Worked With
July 20, 2023
Everything is straightened out with Mercedes Me App and I can now remotely start my suv from my phone. Great service provided by Mercedes benz princeton nj can now remotely start my suv from my phone. Great service provided by Mercedes benz princeton nj More
by Daniel.suriname
Employees Worked With
July 20, 2023
My first time dealing with MB. Everything went smoothly and as expected. Thank you very much. Everything went smoothly and as expected. Thank you very much. More
by Pgbarlow
Employees Worked With
July 19, 2023
I do not like that you are making me write an additional comment. I will be less likely to do this survey again. I was very pleased with my service person and the service. comment. I will be less likely to do this survey again. I was very pleased with my service person and the service. More
by donatolinda6
Employees Worked With
July 19, 2023
Robert was so attentive to us, sorted our issues, he was patient snd kind! Excellent service and we couldn’t have asked for better care patient snd kind! Excellent service and we couldn’t have asked for better care More
by abinaderhala
July 18, 2023
Doug and Robert were knowledgeable, gave great service were very professional in all aspects during the purchase.of the car. were very professional in all aspects during the purchase.of the car. More
by debidcb
July 18, 2023
Arno Orsini was courteous, and responsive in introducing my husband and me to the GLC300W4 (We were replacing a 2017 BMW X3 which was written off in a collision). He quickly located an available vehicle en my husband and me to the GLC300W4 (We were replacing a 2017 BMW X3 which was written off in a collision). He quickly located an available vehicle en route to Baltimore by ship. The test drive demonstrated some advantages for me as primary driver that were lacking in the BMW. I felt at home in it right away...gear shifting on the steering column, comfortable climate control, and seat adjustments, blind spot alert, smooth and peppy ride. (Also a door much easier to open without swing back!) I was not so much at home with the screen based feature interface. Here is where Richard Brittingham provided patient orientation on the day of delivery, and then in a follow up concierge appointment, There is a lot to learn! Thanks Rich! More
by SuzB
July 17, 2023
Customer Service was excellent. Will definitely be bringing my car back here next service interval. Will definitely be bringing my car back here next service interval. More
by ellinmaryjones
Employees Worked With
July 16, 2023
Mr Hirther was outstanding regarding service on our 2018 Mercedes, which was purchesed from your dealership. Mercedes, which was purchesed from your dealership. More
by dennis.langer
Employees Worked With
