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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,355 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,355 reviews

June 28, 2023

You could have a better salesperson than Thomas Knobloch Jr He is personable, clear with providing information, responsive to needs you identify and which model might meet those needs. Thom was quick to res More

by debragfarber
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Tom and Richard! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 28, 2023

Frustrated with other mercedes benz dealerships and their experts so decided to try out mercedes princeton location and was pleasantly pleased with the intelligence service I received that quickly and effort More

by Crisdely
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 27, 2023

Perfect insight and assistance! He was very patient and considerate with all my needs during the call! More

by petitebuttons
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 27, 2023

Great service, This dealership has excellent staff and they are always willing to help out to get what you are looking for. Puneet Kapoor did great job in closing the deal matching all requirements. Than More

by pramod.ramdasi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Puneet Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

pramod.ramdasi responded

Thanks

June 27, 2023

Thanks for excellent service and fast closing process. Great staff and great customer service. I recommend this dealership. Thanks to Robert Lisi and Puneet Kapoor More

by pramod.ramdasi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Puneet Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

pramod.ramdasi responded

Thanks

June 27, 2023

You guys are awesome and always best in managing every minute . Jeff is great guy with sense of ownership and responsibility. Great staff and great customer service More

by thejoechelliah
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 26, 2023

Very professional and informative. Explained everything and took care of the issues reported. Really appreciate your service. More

by Himanshu Gupta
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 26, 2023

Very professional and informative. Explained everything and took care of the issues reported. Really appreciate your service. More

by Himanshu Gupta
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 26, 2023

The service center was great at ensuring that my car was repaired promptly. The defect was u de warranty and there was no hassle in getting it repaired from the dealership. The service advisor kept me info More

by Gee Kay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 26, 2023

All my concerns were addressed to my satisfaction. However, I do have an issue. This 2019 C300 was Certified Preowned. A new software system had to be installed because the car’s engine didn’t shot do More

by dsack2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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