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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,356 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,356 reviews
June 28, 2023
Dealership is a complete rip off avoid at all costs! !! Brought my vehicle in for routine maintenance at 18,000 miles next thing I know I’m being handed a bill for $3500 for brakes and 20,000 mile check !! Brought my vehicle in for routine maintenance at 18,000 miles next thing I know I’m being handed a bill for $3500 for brakes and 20,000 mile check up More
by kalexander
Employees Worked With
Other Employees :
Ruben was my sales guy very dishonest
June 28, 2023
You could have a better salesperson than Thomas Knobloch Jr He is personable, clear with providing information, responsive to needs you identify and which model might meet those needs. Thom was quick to res Jr He is personable, clear with providing information, responsive to needs you identify and which model might meet those needs. Thom was quick to respond to my calls and transparent about any time when he might not be available. It was a pleasure to deal with him. Richard Brittingham explained the many technical features of my car and I left the dealership feeling confident to operate the many options yet knew I could also reach him (or Thom) with any questions. More
by debragfarber
June 28, 2023
Frustrated with other mercedes benz dealerships and their experts so decided to try out mercedes princeton location and was pleasantly pleased with the intelligence service I received that quickly and effort experts so decided to try out mercedes princeton location and was pleasantly pleased with the intelligence service I received that quickly and effortlessly resolved my problems More
by Crisdely
Employees Worked With
June 27, 2023
Perfect insight and assistance! He was very patient and considerate with all my needs during the call! He was very patient and considerate with all my needs during the call! More
by petitebuttons
Employees Worked With
June 27, 2023
Great service, This dealership has excellent staff and they are always willing to help out to get what you are looking for. Puneet Kapoor did great job in closing the deal matching all requirements. Than they are always willing to help out to get what you are looking for. Puneet Kapoor did great job in closing the deal matching all requirements. Thanks Robert Lisi for helping me out with the tech details. Best service so far ! More
by pramod.ramdasi
June 27, 2023
Thanks for excellent service and fast closing process. Great staff and great customer service. I recommend this dealership. Thanks to Robert Lisi and Puneet Kapoor Great staff and great customer service. I recommend this dealership. Thanks to Robert Lisi and Puneet Kapoor More
by pramod.ramdasi
June 27, 2023
You guys are awesome and always best in managing every minute . Jeff is great guy with sense of ownership and responsibility. Great staff and great customer service minute . Jeff is great guy with sense of ownership and responsibility. Great staff and great customer service More
by thejoechelliah
June 26, 2023
All my concerns were addressed to my satisfaction. However, I do have an issue. This 2019 C300 was Certified Preowned. A new software system had to be installed because the car’s engine didn’t shot do However, I do have an issue. This 2019 C300 was Certified Preowned. A new software system had to be installed because the car’s engine didn’t shot down at a traffic light. The other issues were software related. Who certified the car with these issues? I had the car one week, and it took 5 days in your shop to repair the car. More
by dsack2
Employees Worked With
June 26, 2023
Very professional and informative. Explained everything and took care of the issues reported. Really appreciate your service. Explained everything and took care of the issues reported. Really appreciate your service. More
by Himanshu Gupta
Employees Worked With
June 26, 2023
Very professional and informative. Explained everything and took care of the issues reported. Really appreciate your service. Explained everything and took care of the issues reported. Really appreciate your service. More
by Himanshu Gupta
Employees Worked With
