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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,358 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,358 reviews
December 07, 2022
Thomas and Robert were professional, responded quickly to inquiries and engaging. The receptionist was warm and friendly which made the overall experience pleasant. inquiries and engaging. The receptionist was warm and friendly which made the overall experience pleasant. More
by Clarke
December 07, 2022
Mercedes-Benz of Princeton has professional and courteous salesman, customer service reps and service department. I had the pleasure of working with Thomas Knoblock, Jr. and Robert John Lisi. I am a very sat salesman, customer service reps and service department. I had the pleasure of working with Thomas Knoblock, Jr. and Robert John Lisi. I am a very satisfied long standing customer. More
by Colleen
December 07, 2022
Needed help with pairing my new Iphone 14 with bluetooth. Bob was very knowledgeable and walked me through. Very happy. Bob was very knowledgeable and walked me through. Very happy. More
by rashidaahmed4
December 06, 2022
This dealership is one of the most unprofessional, dishonest people I saw in my 20 years of having Mercedes. Sales person thinks he is doing a favor when he dies his job. With me Princeton Mercedes dishonest people I saw in my 20 years of having Mercedes. Sales person thinks he is doing a favor when he dies his job. With me Princeton Mercedes lied, hide true information. I bought a electric brand new car which I had take it back to the dealer after 24 hours because the charger wasn’t working and until today 3 weeks later still they gave the car and they don’t know what is wrong with the car. Surprisingly the dealer manger still nit getting involve to solve this simple issue so the entire dealership no take accountability to say we were wrong to give you a very expensive car that we know it wasn’t working . More
by ruhinanajem
Employees Worked With
Other Employees :
Unprofessional front desk
December 06, 2022
We appreciated Richard for his honesty and ability to solve our problems and steer us in the right direction with our Gla. Patience and a great product make this a great place to come to get your questio solve our problems and steer us in the right direction with our Gla. Patience and a great product make this a great place to come to get your questions answered. More
by G.DeLeon
Employees Worked With
December 06, 2022
The experience was great. I’m extremely satisfied with the cars and customer service we received I’m extremely satisfied with the cars and customer service we received More
by chrisemile
December 05, 2022
Arno was excellent and professional to work with, made the transaction and whole process very easy. Richard explained the software of the vehicle and made the transition very easy, he was very patient. the transaction and whole process very easy. Richard explained the software of the vehicle and made the transition very easy, he was very patient. More
by cpencinger
December 05, 2022
Service was great. Communication could have been a bit better. I took car in for a 10 a.m. appointment on Monday. Got first call re:repairs & prices at 9:30 Tues. morni Communication could have been a bit better. I took car in for a 10 a.m. appointment on Monday. Got first call re:repairs & prices at 9:30 Tues. morning. Was told I would get another call Tues. afternoon. Did not get that call and the car stayed overnight for a second night. Was waiting for a call on Wed. a.m. with update. I called in around 11:30 a.m. myself, to check on my car. They were working on it at that time...2 days after my appointment time. I opted to keep the car there for another night. Not really what I thought would happen. But...everything was repaired properly. Jeff was easy to work with and I appreciate that you were extremely busy over that time period. More
by Priscilla4
Employees Worked With
December 05, 2022
This is a top notch dealership. The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to buy cars and for service. Their performance has been consistently stellar. More
by Makooi
