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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,334 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,334 reviews

August 10, 2022

Richard is an awesome and pleasant guy with good knowledge about his products and services . He has detailed me with patience’s and surely he understands the real meaning of customer experience . More

by thejoechelliah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 10, 2022

Great personnel, knowledgeable and responsive. Clean environment and very polite. They answered all my questions. More

by Massoud
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 09, 2022

Brought my Sprinter RV in for a couple of recalls. Easy to make the appointment and everyone was nice, polite and helpful. Not sure (as of this time) if all the fixes on the recalls worked, but time w More

by tycontrols
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 09, 2022

The experience was great. Dale and Richard were amazing to work with. The whole process was simple, they followed up. Richard was the ultimate expert on the features. More

by rensingh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 06, 2022

I needed a road assistance to jump my car and the serviceman arrived 15 min after I called. He was very knowledgeable and courteous. Excellent service! More

by Lenuska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serviceman, name unknown
Aug 09, 2022 -

Mercedes-Benz of Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Mercedes-Benz of Princeton; we look forward to having you as one of our valued customers for many more years to come! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2022

I have been dealing with the service department Brian McCoy for over 20 years and is one of the reasons I continue to buy from this dealership. More

by cnico5218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 09, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2022

Something that I needed fixed, Robert walked me through in 15 seconds. I had made numerous calls to the dealership and had never heard back. Today I talked with Steph in administration, she ensured me that More

by patdalemalczan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with Stephanie in administration
Aug 04, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review of your experience with Robert! Enjoy your Mercedes-Benz, and have a wonderful week! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2022

Very professional, understood our requirements and ensured they do a great job for the customer. More

by Milan Rao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2022

My experience from start to finish was excellent. Richard was very patient throughout the entire delivery process. I had follow up questions a few days later and he happily answered everything with a More

by laurenbethb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2022

Best dealership. Always will take care of any problems. All empioyee's are top notch. Jeff in service and Arno in sales are exceptional.Trustworthy place, have been More

by ABCserene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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