Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Princeton

Lawrenceville, NJ

Overview
Employees
Reviews
Vehicles
4.9
5,320 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
Contact Dealership
View Awards

2910 U.S. 1

Lawrenceville, NJ

08648

Directions

By Type

Showing 5,320 reviews

November 09, 2021

Mercedes benz princeton is a great customer focused dealership. Drove there to have Rich setup my phone and answer my questions. I have also been to There service department a dozen times and they alwa More

by Gladhyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for review! Richard is awesome and will do whatever he can to make sure his customers have a positive experience! He appreciates the review and looks forward to working with you again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 09, 2021

Nice facility great experience Went over the whole car very professional and got me in and out very quick More

by dabato2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are always happy to see customers return to us for their next Mercedes-Benz, and we are happy to hear that Tom was a pleasure to work with! We look forward to seeing you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

Terrific experience. Alex Shaparin made the process easy and enjoyable . I would recommend him to anyone looking for an automobile More

by Acontrafatto2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailey Russo
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

Very easy to deal with,Excellent customer experience.Very professional sales staff And management personnel More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you had the opportunity to work with Vasil and our sales team and that he made your entire experience so pleasant! Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

He’s really good he help me right away and I am wait couple minutes More

by kotoriceldin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

We are happy to read that you were very satisfied with the experience in which our team provided you, and we wish you the best of luck with your new Mercedes-Benz! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

Prompt and efficient. Linda in service was very helpful on the phone and with scheduling. More

by Cant91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Linda. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

Linda is great, very empathetic and professional. Service was complete. Wait was a bit long More

by Jianfengzhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2021

Brian Mccoy went way above and beyond to handle the crank case ventilation valve check engine light which was a huge expense . He worked with Mercedes Care to maximize savings on parts and labor and passed More

by np
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2021

My Service manager Miguel Cruz is awesome ! My vehicle was serviced quick and delivered on time . More

by Jose P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Report | Print
Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2021

WORST CUSTOMER SERVICE . NOT HELP FULL AT ALL . WE BOUGHT NEW 350 GLE THREE WEEKS BACK , THIS IS OUR 3RD CAR FROM THIS DEALERSHIP ! LINDA GAVE VERY BAD ATTITUDE ! OUR CAR WAS FIXED BY OTHER DEALERSHIP WITHI More

by Rajeshvari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Tague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle purchasing and servicing environment. Unfortunately, because of unforeseen COVID-19 related supply delays all Mercedes-Benz dealerships are experiencing limited parts inventory at this time. Thank you for choosing us as your Mercedes-Benz service provider!

1
...
219
220
221
...
532