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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,326 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,326 reviews

April 08, 2021

Ian was great. I actually decided to choose a Mercedes lease over a Land Rover lease because of the initial phone call Ian and I had. He gave me a clear vision of what to expect and we got it done! My sc More

by Lexusdavis08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 06, 2021

Dale Cook provides such incredible service. We have been loyal customers and keep returning to him over and over because he is so thorough, knowledgeable, and prepared. The entire team, including Robert wh More

by Kathryn Fried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

We would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. We are happy to read that you were satisfied with the experience in which our team provided you, and we wish you the best of luck with your new Mercedes-Benz! If you should require further help with anything vehicle related, please don't hesitate to contact us! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2021

Dale was friendly and helpful. Mercedes Benz Princeton provided excellent service and knowledgeable employees... and I LOVE MY CAR! What else could you ask for? More

by theapbest
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Dale. We are so happy and pleased that you love your new Mercedes-Benz! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2021

Excellent service and friendly employees. Complete focus on the customer's need and resolves it in timely manner. Provided me the details regarding the issue. More

by nrk74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

We are glad that Jeff and our Mercedes-Benz of Princeton Service Team was able to make experience a wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2021

Mounted 4 tires. 8:15 AM appointment to 12 Noon to complete job. The mirror lights were requested to be checked, unfortunately were not checked. I waited for three hours for a tire change. I had the n More

by mgbrown34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Your feedback means so much to us! We're super happy to hear that our Mercedes-Benz of Princeton service team took care of you as it is our goal to deliver top-notch service! Thank you again, and Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2021

Excellent seamless service each and every time from the experienced and highly professional Mr. Dale Cook. As a MB family with five cars in our family going back as far back as the late nineties, we remain More

by delia1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our sales and service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2021

LIKE ALWAYS MY SERVICE WAS DONE EXCELLENTLY.This was my 6th Mercedez from this dealership.Very neat ,clean and professional.Very helpful and explained everything very well. More

by Mercedez 450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2021

I came in after car shopping all day. I went to other dealerships who ignored me at the door. This dealership made me feel welcomed. Rich was very helpful and knowledgeable. He was courteous and made me More

by kettia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Apr 06, 2021 -

kettia responded

I cannot believe I forgot to mention Leonardo! He is the sole reason I bought a vehicle. He was smooth, clear, understanding! I have never had such an experience with a sales person. I’m in my brand new car because of him!

April 03, 2021

I would like to say that Ian and Richard Brittingham were great and made the return lease process so very simple and easy for me More

by Ldimatteo2328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 02, 2021

Having my car serviced with Mercedes-Benz of Princeton is never a problem or hassle. Everyone is so friendly and courteous. I only trust MB Princeton with my car. More

by eileen.trombetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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