Mercedes-Benz of Princeton

Exceptional and friendly service This is our second lease transaction with Mercedes-Benz of Princeton - Doug and Robert were great. As busness owners, customer service is extremely im This is our second lease transaction with Mercedes-Benz of Princeton - Doug and Robert were great. As busness owners, customer service is extremely important to us. The level of professionalism and knowledge more than exceeded our expections. More

Clean and friendly If you’re looking for a Benz, you can’t go wrong with this dealer. I went into the dealership totally unaware of existing deals, but Paul Lai went out If you’re looking for a Benz, you can’t go wrong with this dealer. I went into the dealership totally unaware of existing deals, but Paul Lai went out of his way to make sure I got all deals available. Thank you. More

Painless service! We all dread taking our cars in for service, but this experience was seamless! They were ready for me when I arrived, I got a loaner for the day, and We all dread taking our cars in for service, but this experience was seamless! They were ready for me when I arrived, I got a loaner for the day, and by 3:00 had my car back! More

Service During my recent experience with your service department I left feeling very satisfied with the manner in which the service was handled. Brien, our s During my recent experience with your service department I left feeling very satisfied with the manner in which the service was handled. Brien, our service rep., was polite, efficient, and helpful and we enjoy having him as our rep. He had everything planned ahead of our visit and all went very smoothly thanks to his foresight. We look forward to our next visit. More

Sevice I went for service of my CLA 250 and was given a loaner car without any issue. Service was done in a timely manner and the whole experience was wonder I went for service of my CLA 250 and was given a loaner car without any issue. Service was done in a timely manner and the whole experience was wonderful. More

Great wxoerience Rob spent over an hour going over all of the features of my new truck. His knowledge was incredible. He even volunteered to come to my house when I to Rob spent over an hour going over all of the features of my new truck. His knowledge was incredible. He even volunteered to come to my house when I told him the garage door opener wasn’t sinking with the buttons on the rear view mirror. He truly provided an absolute incredible customer experience!!!!! More

Excellent The service advisor Paul Karkenny was very helpful and explained me all the work details. The car was ready as promised. Thank you very much. The service advisor Paul Karkenny was very helpful and explained me all the work details. The car was ready as promised. Thank you very much. More

They Remembered, 4 months later A few months ago, my husband and I were at the dealership looking for a specific car that we wanted. At that time that car was not available, but they A few months ago, my husband and I were at the dealership looking for a specific car that we wanted. At that time that car was not available, but they took our names down and we went about life as usual. Well 4 months later, my husband gets a call from Gary Jr., explaining that they just got a car that they thought we would be interested in. We made an appointment to go see the car, and to our surprise it was exactly what we were looking for. Thanks to the staff that made my dreams come true: Gary Sr, Gary Jr and Robert. Thank you from the bottom of our hearts. More

Perfect in every way As a first time Mercedes customer, I am so happy and thrilled with my purchase. My salesperson, Vasil Cherepania, is wonderful. He went over every d As a first time Mercedes customer, I am so happy and thrilled with my purchase. My salesperson, Vasil Cherepania, is wonderful. He went over every detail and answered all my questions. I did not leave the dealership until he completely and thoroughly made sure I was satisfied in every way. I am very happy I went to this dealership and had Vasil work with me on getting my Mercedes. He is professional, courteous, patient and very nice. I like when I called or emailed Vasil, he got right back to me. It's a pleasure to have that kind of follow up service. I have already referred others to him. Also, the delivery person who explained the technology in my car is Theodore and he also was professional, courteous and nice. He made sure my phone synced to my new car, adjusted radio stations and gave me a thorough explanation and demonstration. I was introduced to Miguel Cruz in the service department. He answered my questions and I could tell he is very efficient and will take great care of me. No worries on my end. Tom, the manager, went out of his way to introduce himself and chat with me. I felt very comfortable and if I had a question or concern I would not hesitate to call. Lindsay, the receptionist, also went out of her way to explain some things about the dealership. It was a terrific afternoon and I couldn't be more pleased with my purchase and overall experience at this dealership. Thank you!!! More

Impressed with dealership personnel Very impressed with the new 2020 Mercedes GLE SUV which I bought for its style, safety features, and technology. Equally impressed with Gary Napierko Very impressed with the new 2020 Mercedes GLE SUV which I bought for its style, safety features, and technology. Equally impressed with Gary Napierkowski, Tom Tovas & Robert Lisi of the Princeton Mercedes-Benz dealership. They made me feel confident about my purchase transaction, and they spent the time necessary to make me feel comfortable with extensive technology built into my new vehicle before I left the dealership. More