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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,385 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,385 reviews
April 15, 2024
Jeff Hirthler was our service advisor. He was very helpful, efficient and knowledgeful. I always go with his guidance and trust him. He was very helpful, efficient and knowledgeful. I always go with his guidance and trust him. More
by Mirza Baig
April 15, 2024
I have dealt with Princeton Mercedes for many years and have always been pleased with their customer service. Tom Knoblaugh Jr got me the GLE that I wanted and the buying process was easy as well as great have always been pleased with their customer service. Tom Knoblaugh Jr got me the GLE that I wanted and the buying process was easy as well as great communication throughout the process. Robert Lisi was extremely patient and helpful when showing me the features of the GLE. The service department is always helpful and Brian McCoy is excellent to deal with! . More
by kmon091
April 14, 2024
excellent service open communication amazing attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. More
by buffyinnyc
April 14, 2024
A very pleasant experience the dealership was great. The service was grlater.I.Would. I will absolutely go back again. The salesman was excellent The service was grlater.I.Would. I will absolutely go back again. The salesman was excellent More
by kebarnes26
Employees Worked With
April 14, 2024
Nick and the service staff was awesome. I had a great experience. Thank you Nate I had a great experience. Thank you Nate More
by nate
Employees Worked With
April 13, 2024
Great experience at the dealership. Nick did an excellent job throughout the process to deliver top notch service. Nick did an excellent job throughout the process to deliver top notch service. More
by LICHG79
Employees Worked With
April 13, 2024
Cordial & prompt services, nice environment, clean toilet. On time delivery. Explain those issues related to my car. toilet. On time delivery. Explain those issues related to my car. More
by fw1802
Employees Worked With
April 12, 2024
Your customer service has greatly improved from when I first started bringing the company vehicle in for service. The service writer Brian that I have now is much better than the other person. He is a p first started bringing the company vehicle in for service. The service writer Brian that I have now is much better than the other person. He is a people person and takes the time to understand what's going on with the car. More
by knelson
Employees Worked With
April 12, 2024
Nick and Brian in svc are rock stars as usual. They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very h They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very hard along with the svc guys to figure out the problem, strip out all the bad doftware and reinstall. More
by Big Dog
April 12, 2024
Great customer service by Aaron and Richard. It was ans excellent car buying experience. Love the new GLC. It was ans excellent car buying experience. Love the new GLC. More
by mak
