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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,472 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,472 Reviews of Mercedes-Benz of Princeton - Service Center
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August 13, 2020
Always Excellent This dealership has always provided exceptional service on a consistent basis. Jeff Hirthler has provided exceptional care as my Service Advisor. Th This dealership has always provided exceptional service on a consistent basis. Jeff Hirthler has provided exceptional care as my Service Advisor. The service work has always been complete and performed on a timely basis. More
by George B.
August 11, 2020
Best of the Best Have been dealing with Mercedes Benz of Princeton for over 20 years. They were wonderful then and as good or better now. NEVER a problem. No is Have been dealing with Mercedes Benz of Princeton for over 20 years. They were wonderful then and as good or better now. NEVER a problem. No issue too large or too small for them to handle professionally! More
by Director
Employees Worked With
Other Employees :
Gary Napierkowski Sr
August 09, 2020
Very efficient and courteous staffOwner is a gentleman Very efficient and courteous staff Owner is a gentleman Blan I vv vvv guy ggg he ggg ggg ggg ggg ggg ggg fff for gtg Very efficient and courteous staff Owner is a gentleman Blan I vv vvv guy ggg he ggg ggg ggg ggg ggg ggg fff for gtg More
by Bob Walke4r
August 09, 2020
not the service I expected. Having a Mercedes you expect to get the car a least vacum when you send it in for service, I am disappointed with Mercedes services. My car was clean Having a Mercedes you expect to get the car a least vacum when you send it in for service, I am disappointed with Mercedes services. My car was clean I send it in but you always expect to be surprise. More
by Kenia Walker
Employees Worked With
the only person I talked to was the recepcionist.
August 03, 2020
The dealership is fantastic My service advisor Brain McCoy is amazing person. He is very experienced with what he does. He kept me updated and explained everything. The loaner My service advisor Brain McCoy is amazing person. He is very experienced with what he does. He kept me updated and explained everything. The loaner car was clean well maintained. More
by ftron827@comcast.net
Employees Worked With
August 03, 2020
Very good. Convenient for my service needs. Staff interaction while polite and "friendly" is average. A bit more personality is needed. Overall service experienc Convenient for my service needs. Staff interaction while polite and "friendly" is average. A bit more personality is needed. Overall service experiences are satisfactory. I guess it's establishing a great relationship with advisors and staff as have been used to at a previous dealership over many years prior to relocating to NJ. More
by MB man
Employees Worked With
August 03, 2020
2008 S550 transmission servcice I am very pleased with the recent work that was performed on my S550 transmission. My car was experiencing shifting issues and not running optimally. I am very pleased with the recent work that was performed on my S550 transmission. My car was experiencing shifting issues and not running optimally. Brian McCoy, the Service Manager and the technical team did a good job in identifying the issue and giving recommendations for correcting to problem. The team delivered great insights and value....would highly recommend using this service department. More
by Technology Exec
August 02, 2020
Quick, Professional ... and a pleasure Stopped in without appointment for emergency new battery and handling that quickly as well as oil change and bulb replacement. Washed the car and g Stopped in without appointment for emergency new battery and handling that quickly as well as oil change and bulb replacement. Washed the car and got plenty of my work done while car was being serviced. Great staff, Great service, Great Experience and Great people. Well Done !!! More
by ken.heys
August 02, 2020
Dropped my E300 off the night before my service appointment and picked up my loaner. Brian called early the next day to discuss my scheduled service and all went well. The car was ready by 3, clean appointment and picked up my loaner. Brian called early the next day to discuss my scheduled service and all went well. The car was ready by 3, cleaned and sanitized. Although I did not get her name, the receptionist at the service department must be one of the hardest working individuals there. She handled the phones, dropoffs and pickups with a smile and was very courteous. More
by Mike Dauber
Employees Worked With
July 31, 2020
Older ML received much needed work over Engine was failing to accelerate, and needed normal annual car Service. Turns out it had been 6 years since some fluids and filters had been replaced Engine was failing to accelerate, and needed normal annual car Service. Turns out it had been 6 years since some fluids and filters had been replaced. I’m feeling more confident that everything is good to go. Didn’t take all that long, either. I was happy with COVID procedures as well. More
by Kimcork
Employees Worked With
Receptionists—both are outstanding!, Miguel Cruz
