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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,441 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,441 Reviews of Mercedes-Benz of Princeton - Service Center
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February 21, 2020
Very pleasant experience. I love that they have women in roles other than secretary. Nice waiting area, coffee, snacks & bathroom available. Getting a loaner car is a must since it often is longer than expe roles other than secretary. Nice waiting area, coffee, snacks & bathroom available. Getting a loaner car is a must since it often is longer than expected to do the work. More
by mjhyncik24
February 20, 2020
Good service and fast help. Everytime i come in, they are quick and right around the estimate. Atmosphere could be better but is good enough compared to other brands. quick and right around the estimate. Atmosphere could be better but is good enough compared to other brands. More
by NO
February 19, 2020
Caring. Tries to solve your problems effeciantly and quickly Brian McCoy is the best service writer I have ever had. He knows his stuff. He listens to you and knows what needs to be done. He is the reason my nex Brian McCoy is the best service writer I have ever had. He knows his stuff. He listens to you and knows what needs to be done. He is the reason my next car will be from Mercedes-Benz of Princeton. You get what you pay for! More
by Dr.Lou
Employees Worked With
February 18, 2020
I was totally happy with the service.. they were very professional. I will be definitely be back for service. by the matter of fact I have an appointment for the 28th of this month!! professional. I will be definitely be back for service. by the matter of fact I have an appointment for the 28th of this month!! More
by Keith
Employees Worked With
Paul Karkenny
February 15, 2020
Brian McCoy was terrific in ordering tire not in stock and getting it ready for me by that nite. He went above & beyond. Thank you and getting it ready for me by that nite. He went above & beyond. Thank you More
by Ruthuibe
Employees Worked With
February 15, 2020
Thank you very much; the service was great, response time was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. More
by CarMB
Employees Worked With
Paul Karkenny, Miguel Cruz
February 15, 2020
VERY Good repait servivce VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service. and ask for status. I don't think this is go .. We all get busy, however it is responsibilty of customer service department to notify customer., it may take only two minutes. Further, my window glass can't close and ask for early appointment. due to weather condition, however Customer service give me two weeks appointment. That is no good. I believe if it is regualr repair appointment , I am ok with it, You may need to train your customer service employee, so they can understand which one consider as emergency work.. It took only around two hours to fix it and I waited two weeks. for appointment. More
by Rosan1
Employees Worked With
February 13, 2020
EXCELLENT SERVICE! Paul went above and beyond to make sure my repair service experience was exceptional! I really liked the convenience of the texting and online secure Paul went above and beyond to make sure my repair service experience was exceptional! I really liked the convenience of the texting and online secure payment and e-signature. More
by Lynette J.
Employees Worked With
Paul Karkenny
February 12, 2020
The service is good and well organized. The waiting was not long and food is decent. I really enjoy the whole service with the dealership! not long and food is decent. I really enjoy the whole service with the dealership! More
by FangZhang
Employees Worked With
Other Employees :
Paul Karkenny, Miguel Cruz, Ana Rivera
February 08, 2020
GLK 350 The vehicle GLK 350 was serviced for recall of airbags - very prompt and excellent service ! Thanks to Victor for always being exceptional with his c The vehicle GLK 350 was serviced for recall of airbags - very prompt and excellent service ! Thanks to Victor for always being exceptional with his customer service. More
by ravidynasty
Employees Worked With
