Mercedes-Benz of Princeton - Service Center

Nice people and service. However, I did not get a loner as promised while scheduling 20 days in advance. Had to sit almost 3 hours and wasted time while waiting for my B1 service. I will give one more go as promised while scheduling 20 days in advance. Had to sit almost 3 hours and wasted time while waiting for my B1 service. I will give one more go to your service center next yr. if same results, I will find another dealership for service and next purchase.. More

Airbag Recall Brought my car in due to an airbag recall. Picked up the car and found a loose screw on driver side floor. Service representative did a quick inspec Brought my car in due to an airbag recall. Picked up the car and found a loose screw on driver side floor. Service representative did a quick inspection and determined the screw was not from my car. More

Could not be more satisfied. I have been going to this dealership for almost two years and I could not be more satisfied with the level of service that they provide. Paul my servi I have been going to this dealership for almost two years and I could not be more satisfied with the level of service that they provide. Paul my service representative is excellent. More

Positive Experience Good dealership, highly recommended for service. Rich was helpful and knowledgeable. Overall good experience over the course of my lease, would recom Good dealership, highly recommended for service. Rich was helpful and knowledgeable. Overall good experience over the course of my lease, would recommend for family and friends . /// More

Professional The technician(s) performed the service and repair satisfactorily. MB did not have in stock a part needed for the repair, so they kept the car overni The technician(s) performed the service and repair satisfactorily. MB did not have in stock a part needed for the repair, so they kept the car overnight. It was ready when promised. Everybody was professional. More

Great service! Had a flat tire and had to drive in without appointment, the technicians fixed in quickly and also fixed a recall that I wasn’t aware of. without appointment, the technicians fixed in quickly and also fixed a recall that I wasn’t aware of. More

The cost of owning a Mercedes Only had the car for three months. Pothole took out the front tire. Good to know that you can drive on a flat. Replacement cost was expensive; se Only had the car for three months. Pothole took out the front tire. Good to know that you can drive on a flat. Replacement cost was expensive; service was quit. It's the prize of owning a Mercedes. More

Professional and high quality service center.I was also Professional and high quality service center. I was also provided upfront estimates before work is done giving me no pressure options. Great staff f Professional and high quality service center. I was also provided upfront estimates before work is done giving me no pressure options. Great staff from my service adviser - Victor Rivera up to the front desk. More

Great service experience I went in for my first service of my GLE 350, though I walked in a bit late they accommodated my request and delivered back the car the same day eveni I went in for my first service of my GLE 350, though I walked in a bit late they accommodated my request and delivered back the car the same day evening.. They were also courteous to ask me if I needed a spare car during this time.. Thank you MB Princeton team ! You are a great team ! More

efficient My Mercedes wasn't bought at the agency, but the service manager worked with me to get the best outcome. Everyone I spoke with was courteous and fri My Mercedes wasn't bought at the agency, but the service manager worked with me to get the best outcome. Everyone I spoke with was courteous and friendly. More