Mercedes-Benz of Princeton - Service Center

Excellent, hassle-free experience at the Service Dept I had some things to be looked at on my ML350 and Andy was very helpful. Al my questions were answered straight to the point and I came away with the I had some things to be looked at on my ML350 and Andy was very helpful. Al my questions were answered straight to the point and I came away with the impression that I had a very honest and a very professional interaction. I highly recommend the MB Princeton service center, More

Excellent Experience! (Service Dept.) I recently had ML 350 serviced at this dealership based on positive reviews and I must say that I was highly impressed by my overall experience. My se I recently had ML 350 serviced at this dealership based on positive reviews and I must say that I was highly impressed by my overall experience. My service consultant, Mr. Jeff Hirtler was very knowledgeable and professional. He answered all of my questions and concerns about vehicle. I will definitely be returning for future maintenance and my next purchase. Thanks again, Jeff. More

Great Sales and Service At Princeton Mercedes Benz - you not only get a fantastic buying experience but a solid service team. Everyone is extremely professional, friendly, a At Princeton Mercedes Benz - you not only get a fantastic buying experience but a solid service team. Everyone is extremely professional, friendly, and no nonsense. From a service standpoint you are handled with one-on-one care by your service advisor. This approach gives you a truly customized experience - and a clean car as an added bonus! More

Experience with Mercedes-Benz My experience with Sales and Service of this Mercedes dealer has been excellent. They are very responsive and caring folks. Any questions that I had e My experience with Sales and Service of this Mercedes dealer has been excellent. They are very responsive and caring folks. Any questions that I had even between service cycles were always answered very courteously. More

Mrs. Leist Exceptional service was provided beginning with the receptionist Brittany continuing with my Service Advisor, Victor Rivera. Never a long wait. Car is Exceptional service was provided beginning with the receptionist Brittany continuing with my Service Advisor, Victor Rivera. Never a long wait. Car is always returned nice and cleaned. Have visited other dealerships, but this one is the best. More

The best Mercedes dealership For the last six years Mercedes Benz of Princeton is the place with the best service and sales department. I will never go anywhere else. Alex Shapari For the last six years Mercedes Benz of Princeton is the place with the best service and sales department. I will never go anywhere else. Alex Shaparin and Linda Tague are the best. More

Responsive, helpful, thorough and reassuring It's never a good thing when your car won't start. I immediately reached out to Linda. Although it was a Monday morning, and I would guess a very bu It's never a good thing when your car won't start. I immediately reached out to Linda. Although it was a Monday morning, and I would guess a very busy time, she took time with me. She listened to my issue, heard what I needed and scheduled an appointment for later that day. I really feel that I'm well taken care of by Linda and MB of Princeton. That's why I drove past a different MB dealer, and numerous "repair shops" in order to come to MB of Princeton for Service. I won't be taking my car anywhere else. More

Very courteous staff, knowledgeable service professionals. As always, I am satisfied with the Service of this dealership. Receiving a loaner this time was very helpful as I leave far away. I hope the quality o As always, I am satisfied with the Service of this dealership. Receiving a loaner this time was very helpful as I leave far away. I hope the quality of service and professionalism of the staff will continue. More

love princeton benz, unhappy with mercedes benz LOVE princeton, we each have a benz - mine is a garage kept S430 4-matic 2004/50.000 miles/clean - ITs completely nuts that mercedes cannot update my LOVE princeton, we each have a benz - mine is a garage kept S430 4-matic 2004/50.000 miles/clean - ITs completely nuts that mercedes cannot update my navigation/or replace what i have to an updated one, nor can you change my emergency system from what it is now to the newer one when it could just two years ago? The machine you have found no problem w/my car however my personal mechanic told me when the "WINDOWS CANT BE USED, AIR WONT WORK AND IT SAYS SRS-TAKE TO SHOP IMMEDIATELY-IT MOST LIKELY NEEDS A NEW MODULE/LIKE AS IN, ONCE IT STARTS, EVENTUALLY THE CAR STOPS DRIVING. SO I TOOK IT IN, AND NOTHING WAS FOUND WRONG-AND I WAS UNABLE TO ORDER BOTH CHANGES IN MY BABIED CAR SUCH AS IN UDATING MY NAGIGATION AND THE EMERGENCY SYSTEM TO THE UPDATED ONES, THESE ARE THINGS I WANTED TO PAY FOR TO UPDATE. THE SERVICE IN MY CAR NOW WORKS HOWEVER YOU NO LONGER LET IT WORK AS IT WAS SWITCHED OVER YET I CANT SWITCH IT OVER, MAKES NO SENSE. SO I HAVE IT ALL IN MY CAR, YET IT HAS NO CAPABLE USE SO I NEED AAA? AGAIN, LOVE PRINCETON, EVERYONE WAS GREAT, I'LL ALWAYS USE YOU BUT SICK ABOUT HOW MERCEDES CANNOT HANDLE THESE ISSUES/SWITCHES SO THEY WORK PROPERLY-ITS MONEY THE COMPANY MAKES? AND MY ISSUE WAS UNABLE TO BE FOUND-WHICH MAKES THE CAR UNSAFE FOR ME! More

Linda Tague's Excellence Linda was great! When my wife and I arrived at your dealership around 4:40 PM on August 20, we were told it was too late to have any work done, or to Linda was great! When my wife and I arrived at your dealership around 4:40 PM on August 20, we were told it was too late to have any work done, or to schedule an appointment. After we expressed our concern about one of the tires which had a bubble causing unsafe to drive around, Linda came to us and help order a replacement tire and an appointment for the next day. When we arrived next day, everything was ready. It took approximately one hour to replace the tire, and even our car was washed very clean. Everything was done beautifully. Thank you, Linda. Henry Liu More