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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,414 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,414 Reviews of Mercedes-Benz of Princeton - Service Center

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March 15, 2024

We where on a road trip and got a flat tire. Top to bottom service to get us on the road asap! More

by bucsrule640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful service review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

The service department, and particularly Nick, were incredibly friendly. I was promptly attended to and quickly set up with a loaner. Overall, I was in and out in just 30 minutes. My car was serviced e More

by Gagan Saini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our service team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

Victor was a great help in getting my outside warrant paid to cover some of the cost of the service that I had done. I truly appreciate his effort. More

by berniewood50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

We are from out of state but had flat tire on the NJTurnpike on a Saturday. We called the dealership and they were incredibly helpful and friendly. Confirmed that they had a replacement tire in sto More

by BillfromMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Parts was so very helpful.
Mar 15, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful comments for Nicholas. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these indi More

by larry.frascella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

larry.frascella responded

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!

March 11, 2024

Mr. McCoy is one of the best service advisor at Mercedes-Benz of Princeton. He always pays attention to the details and gets the job done. He keeps you updated throughout the process. More

by Vini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous. More

by Ivan_b_bop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Jeff was super helpful in explaining me the service, getting the loaner car, as well as coordinating with other team members in getting my meConnect login fixed with updated email id. Thank you! More

by Shubhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

We are very happy to have provided you with such a positive service experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Daniel thank you for accommodating me and setting me up with a loaner while my car was being serviced so I can make it to my meeting on time. Linda thank you for having the paperwork ready for a quick in a More

by osmankhaliq01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 10, 2024

Brian McCoy in service is always accommodating and easy to work with when car problems arise. Great trouble shooter, hard worker, and always courteous. More

by karenkgtd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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