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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,438 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,438 Reviews of Mercedes-Benz of Princeton - Service Center

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December 02, 2023

Used express service on Saturday. Making appointment was easy. Service advisor Victor Rivera as always was very professional. More

by sjalbut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 01, 2023

My car needed a complicated repair through an extended warranty. Normally this will take a week. Andy who wrote up the repair order was able to get my repair done within 1 day! More

by jimmyfchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2023

Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! More

by Jovita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellyn Levinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hoehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syris Austin
Nov 30, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 28, 2023

Everything you want from a dealer and brand. Owned mercedes benzes for over 10+ years now and always exceeding expectations with the details, likewise this dealership goes above and beyond to he More

by P.B. 1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales team. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 25, 2023

Always a professional experience dealing with the service and sales department. Since 1997 all my Mercedes vehicles go no where else when service is required. More

by Director
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 24, 2023

Great customer service and car was ready within reasonable time frame. Jeff was very professional as well as the other service members More

by dougcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 21, 2023

They resolved all the issues I reported and let me know some others to handle later. Jeff was very professional and prompt in responding to text messages as well. More

by pradeepktiwari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2023

The vehicle went in for service. The service and sales department were exceptional and I would highly recommend this dealership! More

by cdeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Nicholas! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2023

I have always received amazing customer service with every visit and my latest visit was great. Nick S. explained everything that was to me and kept me informed on the status of the work. I will not bri More

by Jay m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2023

Nick's service is excellent, he is attentive and always responds quickly when you have questions. In fact, I’d give Nick a five plus. Nick and staff were very friendly and polite. More

by yunhui.zhang168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of Princeton responded

Thank you for leaving the Mercedes-Benz of Princeton with your feedback. It was an absolute pleasure assisting you. We hope to see you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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