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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,472 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,472 Reviews of Mercedes-Benz of Princeton - Service Center

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March 23, 2021

The service process was fast and easy check-in and check-out. Was given a service car for the day that made life easier. Everyone was very polite. More

by VC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Paul and Victor. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 21, 2021

The service was completed within the promised time frame. Clear explanation was given by Jeff about likely issues, and potential ways to address them. The receptionist was very friendly and efficient. More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 19, 2021

I have been a customer of Princeton Mercedes since 1986. I have gotten to know the owner and all of the Associates. The Employees are all courteous, helpful and friendly. I buy and service all my Mercedes More

by Ivan_b_bop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Mar 19, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 18, 2021

As always had great experience at Mercedes Benz of Princeton. They provide great service in timely manner. Everyone is very friendly and ready to help More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Mar 19, 2021 -

Mercedes-Benz of Princeton responded

We are glad that Miguel was able to make your experience with your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 16, 2021

Great job all around. Everything was done quickly and the loaner was brand new. My car was sanitized before it was returned to me. Thank you More

by ALMONTE.ROMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 15, 2021

Service was great. Service advisor was nice. This was a standard oil change. 121,K Only wish your dealership offered any discounts during these trying times. More

by ftron827@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Mar 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 14, 2021

When servicing a car please clean oil off vehicle or replace gloves after each car after servicing thank you. Other than that everything went smoothly. More

by Frederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Mar 17, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2021

My backup camera had stopped working after an ice storm. When service discovered it could not be fixed, they replaced it at no charge. They were very informative during my 3 hour wait. Best service experien More

by Strawface8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 09, 2021

Prompt service and well organized drop off and pick up. Staff is courteous and follow up during the day is appreciated. Vehicle clean and ready when promised. More

by rkovach4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 01, 2021

Jeff handled my service engagement with professionalism, diligence and competence. The service was impeccable and the courtesy vehicle was a pleasure to use. Thank you very much. More

by freeadvice
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. Your Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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