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Mercedes-Benz of Salem
Salem, OR
767 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 767 reviews
April 17, 2024
Many Nice people. However, they Said they would wash a 3 year old Mercedes sprinter while in for service and then later said they won't because the vans take too long However, they Said they would wash a 3 year old Mercedes sprinter while in for service and then later said they won't because the vans take too long to clean. I've had Toyota clean the car the dealership before. More
by ALEX.CLAY
Verified CustomerEmployees Worked With
Helpful April 15, 2024
fransico and octavio and everyboty been very knowledgeable and great.peaple to provide customer services.Gracias knowledgeable and great.peaple to provide customer services.Gracias More
by WCMBASA
April 12, 2024
Always friendly and professional. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. More
by ADRIANMACEIALG
April 07, 2024
Everybody at the dealership made me feel important. They were knowledgeable, courteous, and respectful. My questions were answered quickly and fully. They were knowledgeable, courteous, and respectful. My questions were answered quickly and fully. More
by DAVE_MENSER
April 06, 2024
Excellent service from the check in person through the service tech; good listening and care for the owner service tech; good listening and care for the owner More
by BMATTOX04
Employees Worked With
April 06, 2024
They are caring, knowledgeable and respectful. There's never any pressure or up-selling. They are great representatives of the Mercedes Benz experience There's never any pressure or up-selling. They are great representatives of the Mercedes Benz experience More
by bevdunigan
Employees Worked With
April 05, 2024
Great service… fast! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! More
by AMSELMACKIE
April 05, 2024
I’ve been taking my GLE SUV to Mercedes-Benz of Salem for several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great custom several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great customer service More
by Charity
April 04, 2024
Top notch. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. More
by RANDY69
