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Mercedes-Benz of Salem

Salem, OR

4.8
1,112 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,112 reviews

July 22, 2022

From the minute I spoke with Eli Guevara and Brian Merrell at the Mercedes-Benz Sprinter of Salem, I knew I had found the right spot to order my Sprinter van for upfitting. In contrast with dealers i More

by Bob F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for this great recommendation. Thank you for choosing Mercedes-Benz of Salem!

July 19, 2022

Low pressure, fair deal. All personnel were polite and curtiest Would recommend to all friends More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
Jul 19, 2022 -

Mercedes-Benz of Salem responded

Polite, low-pressure, and fair are all things we aim for in every interaction. Thank you for the review and recommendation.

July 17, 2022

I just picked up my brand new 2022 144 4x4 Sprinter from Mercedes-Benz of Salem on Friday after going through the ordering process. I worked with Brian Merrell and his assistant Eli Guevara to get the exact More

by mikejakobsson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Mercedes-Benz of Salem responded

We are overjoyed we could get you behind the wheel of your dream vehicle. Thank you for choosing Mercedes-Benz of Salem!

July 07, 2022

The staff is fantastic to work with, it was quite the process of building a car, and they were super helpful and fun to work with, highly recommend anyone buying a Mercedes there no reason to go anywhere More

by Dkerr444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
Jul 13, 2022 -

Mercedes-Benz of Salem responded

We appreciate you choosing Mercedes-Benz of Salem. Thank you for this great review and enjoy your new vehicle!

June 27, 2022

I had a great experience dealing with Eli and Brian. Excellent service from the first call to picking up my vehicle. I hope to do business with them and MB of Salem in the future. More

by amtrout15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing us and for leaving this great review! We hope to do business with you in the future too!

June 07, 2022

Cyndy was very informative and explained things to where we understood. She matched us to the vehicle that gave us what we were looking for..The process was quick and relatively simple. She has made herself More

by jjh81vette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Jun 10, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem. We hope to work with you again!

May 15, 2022

Brian Merrell, Eli and the entire team at MB Salem were great to work with when purchasing my Sprinter van. Brian guided me through the ordering process knowing which options on the van were preferred for More

by Jordan802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Salem responded

We do our best to ensure a smooth process. Thank you for choosing us for your new Sprinter and we are thrilled we could get you what you need.

May 02, 2022

This was our first purchase with MB Salem. We worked with Cyndy and it was a great experience. She was knowledgeable about the vehicle and was willing to work with us on locating the vehicle o More

by allsidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
May 09, 2022 -

Mercedes-Benz of Salem responded

We're glad we could help you find exactly what you were looking for. Thank you for choosing Mercedes-Benz of Salem and for leaving this great review.

April 20, 2022

Never had an easier or more smooth transaction. Professionals, frome the salesman to delivery. Never did I feel pressure, just appreciated as a customer. Any future Benz will be purchased here. More

by PDXvanMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson, Robby Bennett
Apr 22, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing us. We take great care in making sure the process is pressure-free. We hope to see you again soon.

April 06, 2022

Brian Merrell all star review, genuinely made us feel like family and got us into our dream Sprinter 4x4. Truly a good human being all around and it showed throughout the entire purchase process. More

by Wes Watts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mercedes-Benz of Salem responded

We take great care in our process to make sure every interaction makes you feel like family. Thank you for choosing us to help you get your dream Sprinter Van!

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