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Mercedes-Benz of Salem

Salem, OR

4.8
1,118 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,118 reviews

August 30, 2019

Servicing Your Vehicle EXCELLENT SERVICE! 100% RECOMMENDED I have always had great experiences at this dealership. The sales team has been honest, friendly and down to eart More

by Carol12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Laetsch
Sep 04, 2019 -

Mercedes-Benz of Salem responded

We're so happy you left this recommendation! Thank you for choosing us for your business!

August 26, 2019

Abel was knowledgeable and listened to what we wanted What a great experience! We went into the dealership with a plan. We thought we knew what we wanted. Able was knowledgeable, patient and listened to More

by Sanberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Sep 04, 2019 -

Mercedes-Benz of Salem responded

We're always happy to provide that low pressure experience to our customers. Thank you for the 5-star review. Diego IS a rockstar!

August 24, 2019

Great people to work with! We have always had great experiences at this dealership. The sales team has been honest, friendly and down to earth. Have purchased four new cars from More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Mercedes-Benz of Salem responded

We want to thank you for your continued business and for this excellent review! We'll be thrilled to work with you on the fifth vehicle.

August 23, 2019

SALES DID A GREAT JOB Just would like to take a minute to let other people know how friendly your Sales staff was. And how easy they were to work with. In the future I will More

by S//Ingrid
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
Sep 04, 2019 -

Mercedes-Benz of Salem responded

Thank you for your kinds words. We try be as friendly as we can be! Thank you for choosing to work with us.

August 21, 2019

Top Notch Sales Brought my Benz in for service and Ingrid was awesome and showed my several vehicles they had that would meet my needs. She was so knowledgeable and p More

by Cla250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik, Joshua Larson
Sep 04, 2019 -

Mercedes-Benz of Salem responded

Thank you for this superb recommendation! We want to wish you many happy miles in your Mercedes-Benz!

August 01, 2019

Great service. Thanks for the 20+years of care. Miss my friend,Klaus He has sold us 5 cars. Hope he is finding some fun in his retirement. Thanks Again to our friend in Service who did such gre More

by Klaus@valley 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Laetsch, Joshua Larson
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Klaus would be happy to stop in and help you for #6! Thank you for your kind words Mary.

July 24, 2019

Exceptional Service! Abel was very professional, prompt and had a wealth of information. He went out of the way to provide world class service. Abel took time to explain e More

by Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Thank you so much for this recommendation! It means a lot to us.

July 23, 2019

Josh is excellent! Needed a new rim installed on my car. Had to special order the part. Josh called me to tell me my rim had arrived early and had an opening for me that More

by Cla250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Larson
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Thank you for sharing your experience here! We hope you have many sunny miles in your CLA!

July 17, 2019

Fast and friendly We knew what car we were looking for so they got our financing started before the test drive to speed up the process. Abel was friendly and knowledgea More

by Jaimie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Thank you for choosing to work with us Jaimie!

July 15, 2019

Helpful and friendly Abel is helpful and answer all my questions and I recommend Abel to do business. Friendly and nice to talk to about any kind of car. More

by Vhany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mercedes-Benz of Salem responded

Good to hear you had a great experience! Thank you for this review.

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