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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

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August 31, 2024

Thank you for this flawless and good experience. I really appreciate the friendly and courteous service you are providing/ More

by HEINERPIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 29, 2024

We have always used Salem MB for service on our 2 Mercedes vehicles. It is always a pleasant experience. More

by MCCARTY.KEVIN.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 29, 2024

I wish we had more shops in Salem that actually repaired what was broken as opposed to forcing customers and shaming them into replacing parts that are not broken or damaged. More

by A0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Post
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for sharing your thoughts. We completely understand your frustration and agree that auto repair should be about fixing what's truly broken, not pushing unnecessary replacements. We believe in giving our customers all the information they need to make informed decisions, without any pressure. Your trust is incredibly important to us, and we want you to feel confident that your vehicle is being properly cared for.

August 29, 2024

I have been taking my car to this dealership for well over a decade. Don Post and his service team have made it a pleasure, by delivering professional performance every time. Don is on top of repairs, m More

by Chloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 25, 2024

Excellent service, and friendly people. The car service was completely within the quoted time period and I loved the sparkly freshly washed car. More

by MLRTOCHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 23, 2024

They were very professional, courteous and friendly, in making an appointment. The service advisor was quite knowledgeable about the specific recall issue on my car, and it was a pleasure doing business wi More

by GLGRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 23, 2024

So very helpful, friendly, and thorough. Made for an enjoyable experience, from arrival to departure. More

by SINER.TERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mal
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 21, 2024

Great and very helpful staff. Every time i bring my car to be serviced, I am impressed with the quality and professionalism. More

by PISMO2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 21, 2024

I wish I could remember the names of each gentleman that helped me this last visit, but each person I interacted at Mercedes every time I’m there are considerate, personable & kind. Don, in service, is some More

by Hk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, the shuttle driver ⭐️⭐️⭐️⭐️⭐️
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 18, 2024

Service stuff very knowledgeable about their game Thank you so much for your work will be back More

by Daniil s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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