Back

Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

Sort by
June 05, 2024

We have had several Mercedes over the past years. Always good service and smiley faces. Thanks Evan and Don!! Very professional. More

by andyncindy's audi q5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 02, 2024

The service department always provides friendly and professional service. My car is always well cared for and maintained. More

by KRISTOPHERDOZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Always will be! Thank you for choosing Mercedes-Benz of Salem!

June 01, 2024

Evan coordinated my maintenance appointment with exceptional skill. He problem solved, made adjustments and recommendations when needed. He communicated information about my sprinter clearly and eff More

by DOINGFINE.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 01, 2024

Great service experience. We had the brakes serviced and the dealer service department did the work quick and professionally. They also provided us with additional service rec More

by Diane H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 31, 2024

Didn’t try to sell me in needed things, really appreciated the honesty and integrity. More

by RYJUNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 30, 2024

Evan and staff are terrific. They always work us in quickly and are super professional. Great experience! More

by lindersea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 30, 2024

Tony the service department was absolutely wonderful. He had excellent follow through, and was diligent about solving a difficult service/warranty situation. He gave us a great loaner to use during the r More

by wlongjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

We're happy we could get you situated with a loaner. Thank you for choosing Mercedes-Benz of Salem!

May 30, 2024

The service dept is great and specially Tony, very friendly and helpful. Highly recommended to anyone who has a mercedes that needs service. Thank you Tony, Dan Gerges More

by Dan Gerges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem Dan!

May 30, 2024

Everyone there is so friendly and they always get the job done! I have only had a great experience there! More

by Alicia Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem Alicia!

May 28, 2024

The professional and great customer service is why I will continue to keep my business and next car purchase with you guys! More

by phlmddx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Salem responded

We appreciate it! Thank you for choosing Mercedes-Benz of Salem!

...
25
...