Mercedes-Benz of Salem - Service Center

Took my car in and was told what the issue was and paid to have it done. Got my car home next day and started it up and was making the same noise. Took my car back in and they told me it’s something else a to have it done. Got my car home next day and started it up and was making the same noise. Took my car back in and they told me it’s something else and would be 3,000 more to fix when I was told what they had done had fixed it. I am not happy and will be contacting corporate higher up. More

All good Evan did the best he could do. Trouble caused by retrofiting new chairs. Ybanks Trouble caused by retrofiting new chairs. Ybanks More

Tony Cole is fantastic. Helpful, Considerate, knowledgeable, and professional representative. My experience was being made difficult due to insurance issues, however Tony wo Helpful, Considerate, knowledgeable, and professional representative. My experience was being made difficult due to insurance issues, however Tony worked with them through the entire process. More

Always treat me with outstanding customer service. Don and Tony are the best. I won’t go anywhere else for service on my Mercedes. Don and Tony are the best. I won’t go anywhere else for service on my Mercedes. More

Don Post is first rate in customer service. Attentive, helpful and makes the process easy Attentive, helpful and makes the process easy More

Dropping off my vehicle was easy. It was ready for pickup in the amount of time they needed my car for service. When I paid for the service they went over the bill with me & explained It was ready for pickup in the amount of time they needed my car for service. When I paid for the service they went over the bill with me & explained what all they did. Everyone I spoke with were kind & professional. I would recommend going to this Salem Mercedes Benz dealer. More

Trusted efficient customer friendly listens to owner explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great work! More

I have been using this Mercedes service for decades. We moved out of Salem so I used a different service and it was horrible. Over the years I’ve used Portland, Wilsonville, and Eugene. None of them com We moved out of Salem so I used a different service and it was horrible. Over the years I’ve used Portland, Wilsonville, and Eugene. None of them come close to the service I get from Salem. I will stay with this service even though we live 110 miles away. Everyone is nice and professional, and Don in Mercedes is the best. Thank you! More

Once again, the team at Mercedes Benz of Salem delivers on time and on budget. Special thanks to Don! on time and on budget. Special thanks to Don! More

Everyone is personable, cheerful, professional, quick, and knows what they’re doing. I wouldn’t go anywhere else because I trust them 100%. and knows what they’re doing. I wouldn’t go anywhere else because I trust them 100%. More