Back

Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

Sort by
May 17, 2023

Very organized and specific in everything the do! I recommend them to anyone who knows me. More

by jerrybresee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 16, 2023

When you have a problem, you just want a painless solution. That is exactly what I received when we had a warranty issue on our new Mercedes. Thank you! More

by TOBY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Salem responded

We do everything we can to make the visit pain-free! Thank you for choosing Mercedes-Benz of Salem!

May 14, 2023

Wonderful service as always. Ron and Tony are the best and so is Jim who is always great about taking me back to the office. Fantastic service. Thank you. More

by STEVEN.HERNANDEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stiffler
Jun 28, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 12, 2023

Don is always very helpful, knowledgeable, and thorough. I know I can count on him to ensure my SLC300 will be properly maintained. Mike Harder, the Sales Manager, is also excellent. In fact, over the years More

by deprather@q.com
Recommend Dealer
Yes
Employees Worked With
Don Post. As always, he was very helpful and thorough. I know I can count on him to ensure that my SLC300 is properly maintained.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We love taking care of your SLC300! Thank you for choosing Mercedes-Benz of Salem!

May 11, 2023

The service continues to be the best! I appreciate the personal service and years of mutual loyalty. More

by EBBERT8824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 10, 2023

Excellent customer service, fast friendly shuttle service. I love this dealership! Mercedes-Benz of Salem takes the time to make sure customers are heard and understood, and communicated with fully. More

by ERICMCKIRDY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 10, 2023

Everyone is personable and helpful. I really appreciate the dealership being a very friendly experience. More

by steve long
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 06, 2023

Super nice people. Great experience. Been having my car serviced there for 14 years. Don Post is the best, More

by Kay Rosling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We hope to see you for another 14 great years! Thank you for choosing Mercedes-Benz of Salem!

May 06, 2023

Over all everyone was friendly and helpful shuttle driver was great only problem the computer's were down in Germany could not complete the software update. So now I have to drive all the way back to Salem w More

by CHURLIMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just Mark the shuttle driver
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We truly appreciate you making the drive! Thank you for choosing Mercedes-Benz of Salem!

May 05, 2023

Polite, professional and assured us we would be back on the road safely as well as soon! He's the Man! More

by PBSHEWHOWATCHES@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Carroll
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Evan is the man! Thank you for choosing Mercedes-Benz of Salem!

...
55
...