Mercedes-Benz of Seattle

Satisfied Customer I saw this 2016 Ford Feista SE hatchback online. I was excited to test drive. After my test drive I made an offer and after negotiations was able to c I saw this 2016 Ford Feista SE hatchback online. I was excited to test drive. After my test drive I made an offer and after negotiations was able to come to what I thought was a fair deal. I love my new commuter car. Thank you Emi Balan and a very special thank you to Rachel Abielmona the Finance Manager. I can’t say enough about her she was so friendly, personable, very knowledgeable. All around good person. Keep smiling I could tell you love your job, it made my car buying experience delightful. More

Outstanding Customer Service! - Michael Zheng was very knowledgeable. Help successfully closed the deal. The acted rapidly, gave constructive suggestions in selecting the vehicle. - Michael Zheng was very knowledgeable. Help successfully closed the deal. The acted rapidly, gave constructive suggestions in selecting the vehicle. I was impressed by their finance team, they are knowledgeable what they do. Mr.Rob was great asset to their company. More

Wow! Wonderful experience! An experience I will enjoy over and over as they maintain my new 4x4 Sprinter. Bob Barlow took exceptional care of me. We worked together to come up w An experience I will enjoy over and over as they maintain my new 4x4 Sprinter. Bob Barlow took exceptional care of me. We worked together to come up with a plan to take care of my needs. They far exceeded all of my expectations. As a mater of fact all the staff and crew are incredibly polite and wonderfully helpful. They expeditiously got me back on the road. Thank you! More

Excellent Service Rep but Car dirty My customer service rep was excellent but when I got the car back it was more dirty than when I brought it in. The new tires had also not been cleane My customer service rep was excellent but when I got the car back it was more dirty than when I brought it in. The new tires had also not been cleaned so they had strange white stuff on then from the mfg. Not quite the hi-end service more typical of MB. More

car in for B service, completed on time. courteous treatment Service tech Bill Bellecourt makes a service appointment quick and easy. The staff is friendly and efficient . I just love coming to Seattle Mercedes- Service tech Bill Bellecourt makes a service appointment quick and easy. The staff is friendly and efficient . I just love coming to Seattle Mercedes-Benz. More

great service Was handled super friendly by Bill Bellecourt as part of a regular Plan B maintenance. Work was done quickly, on time, and under the price estimate.. Was handled super friendly by Bill Bellecourt as part of a regular Plan B maintenance. Work was done quickly, on time, and under the price estimate...I always ask for Bill, he's been great over the years. More

Service was amazing Guys you are amazing! I like your services also the customer service you have ! Specially I would like to say thank you Stori you’re amazing and so fr Guys you are amazing! I like your services also the customer service you have ! Specially I would like to say thank you Stori you’re amazing and so friendly. More

Exceptional Service...as usual I have brought my cars to this location for 10 years and would never take it elsewhere. They honor the appointment time for scheduled service, though I have brought my cars to this location for 10 years and would never take it elsewhere. They honor the appointment time for scheduled service, thoughtfully listen to your issues and plainly describe estimated cost of all procedures. The service shuttle van is a wonderful convenience for customers. Brian Nelson is my Service Advisor and responds promptly to inquiries between service visits. More

Great experience Very friendly and helpful staff. George was fantastic to work with as are Bradley and Rob. We worked to resolve a small service issue on the new vehic Very friendly and helpful staff. George was fantastic to work with as are Bradley and Rob. We worked to resolve a small service issue on the new vehicle and were given a loan vehicle in the meantime. The repair was made successfully with a new part. More

Only place to get smart car maintainence, and it shows Bad cell reception indoors & no wifi, and definitely not cheap. $400 for 2 tires changed after a flat, with parts around $200. Also not fast - 3 hours Bad cell reception indoors & no wifi, and definitely not cheap. $400 for 2 tires changed after a flat, with parts around $200. Also not fast - 3 hours for 2 tires, with an appointment. That said, this is pretty much the only place that carries smart car parts in the Seattle area, so they kinda got you over a barrel if that's your make. More