Mercedes-Benz of Silver Spring

Superb! For my first encounter with the service center, they did a good job and were attentive to every detail regarding my car visit. Overall, I was very imp For my first encounter with the service center, they did a good job and were attentive to every detail regarding my car visit. Overall, I was very impressed by the entire experience, and the staff were very courteous and professional. Thinking back on it, the work done to my vehicle was completed in a timely manner, way ahead of the estimated time that it was projected to take. Many thanks! More

Great Experience Easy to work with and personable. Charlie Miller was a great salesman. He listened to me and pointed me to the right vehicle for my needs and desire Easy to work with and personable. Charlie Miller was a great salesman. He listened to me and pointed me to the right vehicle for my needs and desires. More

Best salesman Charlie Miller I love my experience there this is my 5 th car!!! Look forward to next one !!!!!!Will be back Thanks for all support ,look forward to Charlie & Jay ma I love my experience there this is my 5 th car!!! Look forward to next one !!!!!!Will be back Thanks for all support ,look forward to Charlie & Jay making it a exciting experience to buying the next one!! More

Great service Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. Always reliable, fast and courteous. Easy to work with, provide info on the details of that service call and things to watch or plan for next time. More

As pleasant as buying a car can be I drove to Mercedes-Benz of Silver Spring from Baltimore because the advertised prices were better than at my local dealers. The sales rep, Charlie Mi I drove to Mercedes-Benz of Silver Spring from Baltimore because the advertised prices were better than at my local dealers. The sales rep, Charlie Miller, couldn’t have been nicer. The whole experience was relaxed, friendly and efficient. No pressure at all. I highly recommend! More

First Time Car Buyer Process was friendly, personable, and relatively easy. Darryl was very patient and easy to work with. Allowed me to take car out on my own which I res Process was friendly, personable, and relatively easy. Darryl was very patient and easy to work with. Allowed me to take car out on my own which I respected so that I could get a good feel for the vehicle. Overall, good experience. More

Amazing out of town experience I drove 2.5 hours to buy my dream CPO and the only time I could get there meant cutting it close to their 9:00 closing time but with all the out of st I drove 2.5 hours to buy my dream CPO and the only time I could get there meant cutting it close to their 9:00 closing time but with all the out of state paperwork it meant that 3 or 4 employees stayed until 10:00 to make sure I was taken care of and safely and comfortably driving home that night in my new car :) More

First-Rate Buying Experience. I knew I wanted to buy/lease a new 2019 luxury sedan. My research led me to three of the leading luxury automakers. My final stop was Mercedes-Benz o I knew I wanted to buy/lease a new 2019 luxury sedan. My research led me to three of the leading luxury automakers. My final stop was Mercedes-Benz of Silver Spring (MBSS), and after meeting Chevist Mitchell, Sales and Leasing Consultant, first impressions were lasting impressions. He welcomed me as if I was family; personable, patient, and professional and what I respected most, there was no pressure. His vast overall knowledge is impressive. I visited the dealership on three occasions, and every time, Chevist met me with the same enthusiasm. Finding the right car was a cinch for MBSS. Originally, I wanted to look at the C 300. However, during my visit I was introduced to Khalil Nuri, one of their Sales Manager's. After a brief discussion about my needs, he suggested I sit in the new 2019 A-Class Premium Small Sedan. Immediately, I knew the the size was perfect and after a test drive, I decided this was the car for me. Thanks to MBSS and their exemplary team of professionals, my entire car buying experience was first-rate. If you’re looking for a new Mercedes and want an awesome experience, I highly suggest you contact Mr. Chevist Mitchell, Mercedes-Benz of Silver Spring. You won’t regret it! More

Excellent! Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself! My previous Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself! My previous 2010 took a turn for the worst on me. Lucky, Keith and team were there for me. They took care of my trade in and got me into the A220 at an phenomenal price. I can’t speak highly enough about their service. They have made a customer for life out of me. More